About The Position

Responsible for maintaining a clean and organized store environment, with a focus on floor care. The position includes operating floor-cleaning equipment and performing cleaning tasks throughout the store, while following operational, merchandise, health and safety, and loss-prevention standards. The associate is cross-trained in multiple store areas and supports customer experience, store recovery, and Front End coverage as business needs require. Applicants must be at least 18 years old and available to arrive at work at 6 or 7 a.m.

Requirements

  • Must be at least 18 years old.
  • Must be available to arrive at work at 6 or 7 a.m.
  • Excellent customer service skills.
  • Ability to work a flexible schedule to support business needs.
  • Strong organizational skills and attention to detail.
  • Physical stamina to perform cleaning tasks and operate a floor buffer and scrubber.
  • Ability to multitask and respond appropriately to changes in direction or unexpected situations.
  • Strong verbal and written communication skills, including listening and responding appropriately.
  • Ability to lift heavy objects, with or without reasonable accommodation.
  • Ability to work effectively with peers and supervisors.

Nice To Haves

  • Retail customer experience preferred.

Responsibilities

  • Operate scrubbers and buffers and maintain floor-care cleanliness standards.
  • Dust mop, damp mop, sweep, vacuum, dust, and spot-clean glass and windows.
  • Maintain cleanliness, organization, and recovery standards throughout the store, including the Sales Floor, Single Queue, Associate Lounge, Backroom, and Restrooms.
  • Follow company health and safety policies, including refilling essential items in the Lounge, Restrooms, and Front End.
  • Cross-train and work in other store areas, including the Backroom, Front End, and Sales Floor.
  • Support and respond to Front End coverage needs.
  • Follow the merchandising philosophy and signage standards.
  • Initiate and participate in store recovery as needed throughout the day.
  • Follow operational and loss-prevention controls and company policies, including shrink-reduction guidelines.
  • Communicate accurately and effectively with management and Associates.
  • Follow labor laws and company policies and procedures, including meal and break period policies.
  • Participate in safety awareness and maintain a safe environment.
  • Model customer experience practices and support a positive store culture through honesty, integrity, and respect.
  • Perform other duties as assigned.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation support
  • Bereavement benefit
  • 401(k) with associate contributions
  • Child care and cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match, for those meeting service or hours requirements
  • Medical, dental, and vision insurance, for those meeting service or hours requirements
  • Health savings account (HSA), for those meeting service or hours requirements
  • Health care flexible spending account (FSA), for those meeting service or hours requirements
  • Life insurance, for those meeting service or hours requirements
  • Short- and long-term disability, for those meeting service or hours requirements
  • Paid parental leave, for those meeting service or hours requirements
  • Paid holidays, vacation, and sick time, for those meeting service or hours requirements
  • Auto and home insurance discounts, for those meeting service or hours requirements
  • Scholarship program, for those meeting service or hours requirements
  • Adoption assistance, for those meeting service or hours requirements
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