About The Position

The Store Cleaning & Operations Associate ensures a safe, clean environment throughout the store by completing daily cleaning tasks efficiently and in accordance with Kohl’s standards and procedures. The role also supports operational processes as needed to help provide an excellent customer experience. Early-morning availability starting at 6 a.m. is required. The associate cleans store areas using approved chemicals, supplies, and equipment; maintains and replenishes supplies; completes required training and basic equipment maintenance; and uses Kohl’s tools and technology to coordinate with the store team. When needed, the associate supports receiving and processing products, stockroom operations, and omnichannel fulfillment. The role also includes greeting customers and offering assistance. Associates are expected to act with integrity, contribute to an inclusive and engaged team culture, use good judgment, provide customer-focused service, meet individual goals, manage multiple tasks within established timeframes, follow company policies and safety standards, respond to direction, and complete other assigned responsibilities. This is a part-time position. The pay range is $16.45–$21.40.

Requirements

  • Must be 18 years of age or older.
  • Early-morning availability starting at 6 a.m. is required.
  • Flexible availability, including days, nights, weekends, and holidays.
  • Excellent customer service skills and ability to multitask with strong attention to detail.
  • Verbal and written communication and interpersonal skills.
  • Basic math and reading skills, legible handwriting, and basic computer operation.
  • Ability to use and communicate on multiple-frequency devices, handheld scanners, and other technology equipment as directed.
  • Ability to complete company training programs and comply with dress code requirements.
  • Ability to wear personal protective equipment.
  • Ability to work in varying temperatures, humidity, and other elements while performing certain duties.
  • Ability to lift up to 50 pounds frequently and occasionally lift over 50 pounds with a two-person lift.
  • Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push, and pull frequently.
  • Ability to stand and walk for the duration of a scheduled shift.
  • Ability to visually verify information and locate and inspect merchandise.
  • Ability to comply with health and safety standards.
  • Ability to perform the listed accountabilities and physical requirements.

Nice To Haves

  • Client-facing retail or service industry experience.

Responsibilities

  • Clean all store areas, including floors, windows, restrooms, and trash receptacles, according to company standards and procedures.
  • Use only approved chemicals, supplies, and equipment.
  • Monitor, order, rotate, and properly store approved chemicals and supplies.
  • Complete required chemical, equipment, and maintenance training.
  • Perform basic equipment maintenance according to company guidelines.
  • Use Kohl’s tools and technology to plan, communicate, and share information with the store team.
  • Support receiving and processing product, stockroom operations, and omnichannel fulfillment as needed.
  • Greet customers and offer assistance with products and services.
  • Act with integrity and honesty and foster teamwork in an engaged and inclusive culture.
  • Use good judgment when making decisions and involve appropriate partners as needed.
  • Anticipate customer needs and resolve issues satisfactorily.
  • Meet or exceed individual goals and complete multiple tasks within established timeframes.
  • Follow company policies, procedures, standards, guidelines, and safety policies.
  • Receive and respond proactively to direction from supervisors, managers, and other company personnel.
  • Maintain prompt and regular attendance and meet company scheduling requirements.
  • Complete other responsibilities as assigned.

Benefits

  • Paid time off (PTO)
  • Vacation Buy Program
  • Parental leave
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Short- and long-term disability programs
  • Emergency health and wellness programs, including Accident Protection Plans and Critical Illness Plans
  • 401(k)
  • Flexible Spending Accounts
  • Associate discount programs with Kohl’s partners
  • Life insurance
  • Pet insurance
  • Other protection programs
  • Legal assistance
  • Adoption assistance
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