About The Position

The Cleaning Associate is responsible for maintaining a clean and organized store environment, with a focus on floor care. The role includes operating floor-care equipment and cleaning floors, glass, windows, and other areas throughout the store. The associate also upholds operational, merchandising, health and safety, customer experience, and loss prevention standards while supporting business needs across multiple store areas. The associate may work in the Sales Floor, Single Queue, Associate Lounge, Backroom, Restrooms, and Front End, and may be cross-trained to support coverage in other areas. The role requires collaboration with management and fellow associates, adaptability to changing priorities, and physical stamina for cleaning tasks and operating floor-care equipment.

Requirements

  • Excellent customer service skills.
  • Ability to work a flexible schedule to support business needs.
  • Strong organizational skills and attention to detail.
  • Physical stamina to perform cleaning tasks and operate a floor buffer and scrubber.
  • Ability to multitask.
  • Ability to respond appropriately to changes in direction or unexpected situations.
  • Strong verbal and written communication skills, including listening and responding appropriately.
  • Ability to lift heavy objects, with or without reasonable accommodation.
  • Ability to work effectively with peers and supervisors.

Nice To Haves

  • Retail customer experience preferred.
  • Experience relevant to cleaning work, as indicated in the job title.

Responsibilities

  • Maintain floor-care cleanliness standards, including operating and maintaining the scrubber and buffer.
  • Dust mop, damp mop, sweep, vacuum, dust, and spot-clean glass and windows.
  • Maintain organizational, cleanliness, and recovery standards throughout the store, including the Sales Floor, Single Queue, Associate Lounge, Backroom, and Restrooms.
  • Follow company health and safety policies, including refilling essential items in the Lounge, Restrooms, and Front End.
  • Cross-train and work in other store areas, including the Backroom, Front End, and Sales Floor, to support business needs.
  • Support and respond to Front End coverage needs.
  • Follow the merchandising philosophy and signage standards.
  • Initiate and participate in store recovery as needed throughout the day.
  • Follow operational and loss prevention controls and company guidelines, including shrink-reduction practices.
  • Communicate accurately and effectively with management and Associates.
  • Follow labor laws and company policies and procedures, including meal and break-period policies.
  • Participate in safety awareness and maintain a safe environment.
  • Role-model established customer experience practices with internal and external customers.
  • Support and embody a positive store culture through honesty, integrity, and respect.
  • Perform other duties as assigned.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation support
  • Bereavement benefit
  • 401(k) with associate contributions
  • Child care discounts
  • Cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match for associates meeting service or hours requirements
  • Medical, dental, and vision coverage for associates meeting service or hours requirements
  • Health savings account (HSA) for eligible associates
  • Health care flexible spending account (FSA) for eligible associates
  • Life insurance for eligible associates
  • Short- and long-term disability coverage for eligible associates
  • Paid parental leave for eligible associates
  • Paid holidays, vacation, and sick time for eligible associates
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption assistance
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service