Early Intervention Account Manager- Springfield, IL

Pacira Pharmaceuticals, Inc.•UNAVAILABLE, UNAVAILABLE

About The Position

The Early Intervention Account Manager (EIAM) is responsible for positioning and selling Zilretta solutions to orthopedic, sports medicine, and primary care offices. The role requires pharmacological and technical product knowledge, including the package insert, product functions and benefits, and the ability to communicate Zilretta’s value proposition. Working with the Regional Business Director, the EIAM develops and executes territory business plans intended to exceed sales objectives and revenue targets. The EIAM builds customer relationships and supports adoption of Zilretta across accounts and the assigned geography. The role includes educating healthcare professionals on compliant reimbursement strategies, managing account conversion and retention, presenting clinical data, and engaging practice decision-makers. It also involves extensive local and overnight travel, including visits to healthcare facilities and attendance at company and industry meetings.

Requirements

  • Bachelor’s degree from an accredited college or university.
  • At least 3 years of direct selling experience to healthcare professional offices in the pharmaceutical, biotech, medical device, or healthcare industry.
  • Excellent written and spoken English communication skills.
  • Strong presentation skills.
  • Ability to complete hospital credentialing requirements accurately and on time.
  • Knowledge of key industry business drivers, emerging medical trends, and performance metrics, and ability to use that knowledge to inform strategy.
  • Strong communication, interpersonal, collaborative, analytical, and customer-service skills, including the ability to build and maintain working relationships.
  • Ability to identify decision-makers, navigate practice dynamics, and time customer engagements effectively.
  • Motivation and drive to achieve goals and continuously improve knowledge and skills.
  • Sales skills in goal setting, prospecting, networking, territory and time management, account management, assessment, value propositioning, objection handling, and gaining agreement.
  • Proficiency with the Microsoft Office suite, relevant mobile technology, and web-based applications.
  • Ability to travel extensively; a valid driver’s license in the state of residence and reliable transportation are required.
  • Must live in the designated geographic territory.
  • Ability to travel overnight and locally up to 90% of the time.
  • Ability to regularly travel by automobile, airplane, and other public transportation; sit or stand for long periods; and move quickly and safely in operating rooms and other healthcare environments.

Nice To Haves

  • Account-based sales experience and a deep understanding of supporting and servicing orthopedic practices.
  • Deep understanding of practice reimbursement, specialty pharmacy, and buy-and-bill dynamics.
  • Prior experience in orthopedic or related medical practices, such as experience with hyaluronic acid products or similar roles.
  • A demonstrated process for engaging clinical customers and a strong existing network of relevant contacts.
  • Demonstrated successful working relationships with surgeons, anesthesiologists, and hospital pharmacy stakeholders in the territory.

Responsibilities

  • Identify target markets in line with organizational strategy, using knowledge of customer operations and available reporting tools and dashboards.
  • Exceed corporate revenue objectives within the assigned geography.
  • Collaborate with surgeons, sports medicine physicians, primary care professionals, physician assistants, nurse practitioners, other healthcare providers, and pharmacy stakeholders to support Zilretta adoption for knee pain.
  • Educate customers on reimbursement strategies in accordance with Pacira compliance guidelines.
  • Recruit customers to incorporate Surgeon Selector into their practices.
  • Use CRM tools for account planning, forecasting, data analysis, and documentation of account information.
  • Develop and maintain expertise in Zilretta.
  • Manage time effectively and implement sales activities to achieve business objectives and establish Zilretta’s long-term value proposition.
  • Participate with the Regional Business Director in strategic and tactical planning.
  • Demonstrate knowledge of account conversion processes.
  • Develop and execute sales and retention strategies for target markets and customers.
  • Develop and execute value proposition strategies, engage office C-suite customers, and support long-term access to Zilretta.
  • Conduct face-to-face sales meetings with physicians, schedulers, practice managers, and medical staff to explain the product, close business, and identify and minimize obstacles.
  • Manage the territory through office visits, including education on services and new advances.
  • Manage expense budgets in a timely manner.
  • Stay current on company-supplied clinical data and interpret, present, and discuss it with healthcare professionals.
  • Partner with EXPAREL Account Managers to pursue synergistic opportunities.
  • Travel extensively, including local and overnight travel and corporate meetings, and cover the designated geographic territory.

Benefits

  • Medical, prescription, dental, and vision coverage.
  • Flexible Spending Account and Health Savings Account with company match.
  • Employee Assistance Program and mental health resources.
  • Disability coverage.
  • Life insurance.
  • Critical illness and accident insurance.
  • Legal and identity theft protection.
  • Pet insurance.
  • Fertility and maternity assistance.
  • 401(k) with company match.
  • Flexible Time Off and 11 paid holidays.
  • Paid parental leave.
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