E-Commerce Specialist
About The Position
The E-Commerce Specialist manages and updates website content, including product information, promotions, copy, images, reviews, and categorization, to ensure accurate presentation. The role supports the E-Commerce team’s site merchandising strategy, including catalog-to-site launches, and manages publishing timelines and dependencies. It reviews site assets and promotions before deployment and conducts daily audits of content, merchandising, and user experience. The specialist coordinates with internal and external resources to deliver assets, functionality, and information that support the website experience. The role develops recommendations for site enhancements, prepares project briefs translating program strategies and goals into online deliverables, and assists with prioritizing and managing the site development roadmap. It also participates in pre- and post-UAT for enhancements and works with analytics teams to establish reporting, analyze performance, and identify business opportunities. This is a full-time, on-site position in City of Industry, California. The schedule is Monday through Friday, 8:30 AM to 5:30 PM, with a one-hour unpaid lunch.
Requirements
- At least 3 years of e-commerce experience managing site content, promotions, and/or merchandising.
- Proven results driving website optimization through A/B testing and enhanced functionality.
- Experience using Google Analytics to analyze data and performance and provide insights and recommendations.
- Ability to write high-level business requirements for site enhancements and help translate them into Business Requirements documentation.
- Self-starter able to work autonomously and efficiently, with strong attention to detail.
- Excellent written and verbal communication skills.
- Strong project management skills and a proven track record of delivering high-quality work under tight timelines.
Responsibilities
- Manage and update website content, including products, promotions, copy, images, reviews, and categorization.
- Assist the E-Commerce team in executing site merchandising strategy, including catalog-to-site launches.
- Manage timelines and dependencies for daily publishing to the e-commerce site.
- Review site assets and promotions for accuracy before deployment.
- Conduct daily site audits to ensure accurate content, merchandising, and user experience.
- Coordinate with internal and external resources on day-to-day website management and delivery of key assets, functionality, and information.
- Develop recommendations for site enhancements to improve customer experience through content presentation, navigation, and merchandising features.
- Develop project briefs that translate program strategies and goals into online deliverables.
- Assist with prioritizing and managing the site development roadmap for new features and functionality.
- Participate in pre- and post-UAT processes for site enhancements with E-Commerce and cross-functional teams.
- Work with internal and external analytics teams to establish reporting and analytics, gain business insight, and identify opportunities.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Company-paid life insurance
- 401(k) matching: 100% match on the first 3% and 50% match on the next 2%; enrollment eligibility after six months, with full vesting
- Paid sick leave
- Seven paid holidays
- Paid vacation
- Employee discounts on fitness equipment
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
