E-Commerce specialist

SBT Global, Inc.•Costa Mesa, CA
•$75,000 - $80,000

About The Position

The Amazon E-commerce Specialist will manage and grow the company’s Amazon marketplace business in the U.S. The role oversees day-to-day Seller Central operations and supports sales growth through performance analysis, promotional planning, inventory coordination, and advertising initiatives. The specialist will work with internal teams, global headquarters, Amazon representatives, and external agencies to optimize marketplace performance, support product launches, and drive sustainable sales growth. The company is a Korean biotech company operating in pharmaceuticals, medical devices, and advanced skincare. It is expanding its consumer and medical-grade brands in the U.S. across direct-to-consumer, retail, and marketplace channels.

Requirements

  • At least 2 years of experience in e-commerce, marketplace account management, or online sales.
  • Hands-on Amazon Seller Central experience is preferred.
  • Strong communication and coordination skills with agencies, external partners, and cross-functional teams.
  • Strong ownership mindset and ability to manage day-to-day marketplace operations independently.
  • Detail-oriented and organized, with the ability to manage multiple projects and priorities simultaneously.

Nice To Haves

  • Experience in the beauty, skincare, or cosmetics industry.
  • Professional working proficiency in both Korean and English.
  • Hands-on Amazon Seller Central experience.

Responsibilities

  • Manage the Amazon marketplace account through Seller Central.
  • Handle day-to-day marketplace operations, including product listings, content updates, pricing, promotions, and account maintenance.
  • Monitor and optimize key performance metrics, including GMV, CVR, and AOV.
  • Monitor account health, listing status, and marketplace issues.
  • Develop and execute Amazon sales strategies to drive revenue growth and improve marketplace performance.
  • Plan and manage promotions, seasonal events, and major Amazon sales events.
  • Analyze sales trends, competitor activities, pricing, and marketplace opportunities.
  • Identify opportunities to improve sales and performance through pricing, promotions, content, advertising, and assortment optimization.
  • Develop action plans for underperforming products and support sustainable sales growth after launch.
  • Coordinate sales forecasting, inventory planning, replenishment, and FBA shipments.
  • Monitor inventory and work with operations and logistics teams to prevent stock-outs and overstock.
  • Support demand planning based on sales trends, promotions, and upcoming launches.
  • Work with external agencies to manage Amazon advertising and marketplace initiatives.
  • Coordinate campaign planning and execution across Sponsored Products, Sponsored Brands, Sponsored Display, DSP, and other Amazon advertising programs.
  • Monitor advertising performance, including ROAS, ACOS, and ad spend, and identify optimization opportunities.
  • Communicate business priorities, promotional plans, budgets, and performance expectations to agency partners.
  • Review agency performance and ensure timely execution of agreed initiatives.
  • Collaborate with headquarters and internal marketing, supply chain, operations, and creative teams.
  • Coordinate with Amazon representatives, agencies, vendors, and other business partners.
  • Support new product launches, promotional initiatives, and cross-functional e-commerce projects.
  • Assist with administrative and operational tasks as needed to support e-commerce business growth.
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