E-commerce - Site Operations Intern

Uniqlo CanadaToronto, ON
$19Onsite

About The Position

The Site Operations Intern will support the daily execution and maintenance of website content to ensure a smooth, accurate, and high‑quality customer experience. This role is ideal for a detail‑oriented student or recent graduate interested in e‑commerce operations, digital content, and online merchandising. Working closely with the Site Operations team, the intern will assist with routine content updates, page maintenance, and operational checks across the site, while gaining hands‑on experience in site production and e‑commerce workflows.

Requirements

  • Basic understanding of HTML for content editing, such as updating text, links, formatting, and simple page structures within an existing CMS environment
  • Experience or familiarity with Content Management Systems (CMS examples: Shopify, Magento or Wordpress,) including executing content updates, content swaps, and page maintenance (academic, internship, or personal projects acceptable)
  • Comfortable working with digital platforms, websites, and spreadsheets to manage and track content updates
  • General understanding of website structures and e‑commerce content, including homepage, landing pages, and category pages
  • Strong attention to detail with the ability to follow execution guidelines and operational checklists
  • Currently enrolled in or recently graduated from a program related to e‑commerce, marketing, communications, digital media, or business

Nice To Haves

  • Basic image editing experience using Photoshop and/or Illustrator
  • Bilingualism in English/French is considered an asset
  • Interest in fashion, retail, or e‑commerce operations

Responsibilities

  • Support daily website content updates across homepage, landing pages, and category pages
  • Assist with uploading, updating, and maintaining banners, visuals, and text content
  • Perform regular content checks to ensure accuracy, consistency, and alignment with brand guidelines
  • Help maintain page freshness by removing outdated content and supporting seasonal updates
  • Support page setup and maintenance for campaigns, promotions, and special events
  • Help with basic CMS tasks such as content swaps, link checks, and layout validation
  • Escalate content issues, errors, or broken links to the Site Operations team
  • Assist with preparing content assets or requests for translation support when required
  • Ensure content updates are implemented accurately in English and collaborate with translation teams to manage updates in other languages.

Benefits

  • Competitive wage
  • performance bonus
  • comprehensive benefits
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