E-Commerce Engagement Manager

Circana•,

3d•$80,000 - $92,000•Remote

About The Position

Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set. At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana. Learn more at www.circana.com. This role will consult with our client on E-Commerce market trends and provide strategic recommendations for short and long-term growth opportunities. We’re looking for candidates that can summarize data and observations into compelling insights and identify meaningful actions to move the client’s business forward. Success in this role requires strong analytical skills, clear storytelling, the ability to communicate insights effectively to drive impact and identify commercial revenue opportunities for Circana. As the engagement manager you will play a pivotal role in providing Circana point-of-view on industry trends to the client and bringing new Circana solutions to the table, transforming data into actionable insights and compelling narratives that drive business decisions forward.

Requirements

E-Commerce Industry Knowledge: Experience with E-Commerce market trends and application to CPG retail industry.
Ability to Manage Key Stakeholder Groups: Ability to establish good relationships and credibility with different stakeholder groups (internal and client stakeholders) to be viewed as a highly credible and trusted advisor.
Client-Focused: Proven track record of interacting with clients, understanding their needs, and delivering solutions that meet or exceed their expectations.
Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex concepts in a clear and concise manner.
Familiarity with Unify and Circana data assets: Familiarity with the creation of reporting content in Unify.
Technology and AI Enthusiast: Willingness to embrace new technologies and a passion for leveraging innovative solutions to drive business value.
Strong Problem-Solving Skillset: Proven ability to leverage data in innovative ways to best solve client problems, including cause/effect analysis and a high degree of innate curiosity required.
Strong Excel and PowerPoint skills.

Responsibilities

Drive Client Growth: Identify and pursue opportunities to expand client relationships by aligning Circana’s data and solutions with their strategic goals.
Collaborate Cross-Functionally: Partner with internal teams (e.g., Client Insights, Product, and Analytics) to deliver integrated solutions and ensure client success.
Maintain Industry Expertise: Stay current on trends in retail, specifically eCommerce, to position Circana as a thought leader and trusted advisor.
Build Strategic Relationships: Develop and maintain strong relationships with key stakeholders across client organizations, including decision-makers and influencers.
Utilize Sales Tools and Platforms: Leverage Circana’s proprietary platforms (e.g., Unify+, Liquid Data, Intelligence Suite) to support client engagements and solution delivery.
Achieve Revenue Targets: Meet or exceed individual and team sales goals through disciplined pipeline management and strategic account planning.
Champion Client Success: Ensure client satisfaction by proactively addressing challenges, identifying growth opportunities, and delivering consistent value.
Advanced Analytic Skills: Demonstrated ability to conceive, manage, and deliver fact-based analyses, with a focus on consumer solutions, providing clients with clear, actionable insights to inform strategy.