E-Commerce Manager
About The Position
Vale is a Seattle startup focused on bringing the benefits of matcha to a billion people through cutting-edge technology, automation, and hospitality experiences. We are a dynamic and cross-functional team with diverse backgrounds, united in developing the future of the matcha experience. We are looking for an individual who is enthusiastic about matcha, innovation, and teamwork. The ideal candidate is detail-oriented, versatile, and excited to grow with a dynamic team. This is a hands-on role for a digital operator who can blend strategy with execution, owning the full e-commerce experience and driving measurable growth.
Requirements
- Legally authorized to work in the United States
- 4+ years of DTC e-commerce management experience
- Deep proficiency with Shopify and experience with CRO methodologies
- Strong analytical skills with Google Analytics, Looker, or similar
- Experience managing cross-functional projects involving Marketing, Product, and Engineering
Responsibilities
- Own Vale’s storefront including merchandising, UX, and conversion rate optimization
- Plan and execute promotional campaigns, product launches, and seasonal events
- Monitor site analytics and translate data into actionable improvements
- Collaborate with the Experience and Brand teams on customer journey optimization
- Manage the e-commerce tech stack and coordinate with Engineering on platform improvements
- Oversee day-to-day catalog management and content updates
- Report on DTC performance metrics and present findings to leadership
Benefits
- Company funded ORCA card
- Medical, dental, and vision benefits
- Annual bonuses
- Joining a fun startup in Seattle
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
