E-Commerce Manager

Vale Concepts•Seattle, WA

2d•$90,000 - $115,000•Onsite

About The Position

As E-Commerce Manager, you will own Vale’s DTC storefront and online shopping experience, driving traffic, conversion, and revenue across digital channels.

Requirements

Legally authorized to work in the United States
4+ years of DTC e-commerce management experience
Deep proficiency with Shopify and experience with CRO methodologies
Strong analytical skills with Google Analytics, Looker, or similar
Experience managing cross-functional projects involving Marketing, Product, and Engineering

Nice To Haves

Enthusiastic about matcha. The world of matcha is huge, so you should be curious about its benefits, flavor profiles, and methods of preparation.
Detail Oriented. Take pride in your craft and ensure Vale’s products are consistent, repeatable, and of the highest quality.
Versatile. Bringing matcha to a billion people is dynamic work! You should be comfortable sharing your expertise in one area, but capable of owning something new in another.
Excited to be a part of a growing team. Vale is a growing company and we want you to grow with us.
Hands on. You are a digital operator who can balance strategy with execution. You are excited to own the full e-commerce experience and drive measurable growth.

Responsibilities

Own Vale’s storefront including merchandising, UX, and conversion rate optimization
Plan and execute promotional campaigns, product launches, and seasonal events
Monitor site analytics and translate data into actionable improvements
Collaborate with the Experience and Brand teams on customer journey optimization
Manage the e-commerce tech stack and coordinate with Engineering on platform improvements
Oversee day-to-day catalog management and content updates
Report on DTC performance metrics and present findings to leadership