E-Billing Specialist

Cornerstone Research • San Francisco, CA

1d

About The Position

Role Overview: The E-Billing Specialist serves as a liaison between clients, billing teams, and vendors to ensure the seamless execution of the firm’s electronic invoicing lifecycle. This individual spearheads new client intake and vendor setups while troubleshooting complex invoicing challenges like rejections, budget discrepancies, and manual LEDES file configurations. Beyond technical processing, the role provides critical mentorship to E-Billing Coordinators and coordinates with the collections team to resolve payment delays. The E-Billing Specialist is pivotal in maintaining financial accuracy through the management of monthly accruals, rate increases, and detailed status reporting. At Cornerstone Research, you will be part of a thriving, 1,000-strong team that spans nine offices, comprises more than 55 nationalities, and leads the industry in its commitment to develop team members across all levels. Inc. Magazine has recognized Cornerstone Research three times as a Best Workplace for its outstanding employee engagement, collaborative culture, and professional growth opportunities. You’ll Love It Here If You: Embrace learning and continuous improvement Set and strive for a high bar of excellence Believe that teamwork leads to success: ask us what it means to be #onefirmfirm! Take pride in always doing your best work, even if it’s harder or takes longer Are passionate about what you do

Requirements

• 5+ years of experience in a directly related role; preferably in professional services.
• Experience working with professional services billing software, experience with CMS/Aderant a plus.
• Proficient in Microsoft Office programs (Excel, Outlook, Word), intermediate/advanced proficiency in Excel a plus.
• Bachelor’s degree in accounting or business, or equivalent combination of experience, skills and education.

Responsibilities

• Assists the E-Billing Manager with high-level communication between client contacts, the billing team, and case teams.
• Spearheads the new e-billing client intake process, coordinating with officers and client contacts to ensure a successful migration.
• Facilitates vendor setup for new e-billing clients, including the coordination of payment processes and terms with the Collections team.
• Assists with E-Billing vendor invoices processing for payment.
• Oversees all complex e-billing invoicing issues (e.g., rejections, deductions, budget discrepancies), using expert communication to resolve issues that delay submissions or payments.
• Mentors and provides daily support to E-Billing Coordinators, acting as a key resource for their development
• Assists with monthly accruals and estimate reports as requested.
• Leads E-Billing vendor and client updates for monthly new timekeepers and client updates for new bill rates during rate increases.
• Prepares and submits electronic client invoices using Aderant, BlillBlast (E-Billing software) and E-Billing vendor websites.
• Assists with invoice submissions with unique requirements, such as uploading cost backup or creating manual LEDES files.
• Works with Aderant support to resolve BillBlast issues and configuration requests.
• Provides updates on E-Billing issues for E-Billing clients and submission statuses as requested.
• Assists Billing and Collections as needed with follow-up on invoice rejections, short pays, resubmissions, and other issues.
• Provides information as requested for audits and/or special projects.

Benefits

• At Cornerstone Research, we believe compensation is more than just a base salary. We offer a competitive total compensation package that includes an annual performance bonus and comprehensive benefits such as flexible options for healthcare, paid time off, and retirement savings.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees