DWM Field Engineer II (Consent Decree)

City of Atlanta • Atlanta, GA

2d • $51,035 - $68,946 • Onsite

About The Position

The Field Engineer, Senior position is responsible for performing and overseeing site inspections and investigations for water distribution system and/or wastewater collection and conveyance system infrastructure. This role may also involve monitoring construction projects, reviewing construction plans, preparing and maintaining records, troubleshooting, and other problem-solving activities related to City of Atlanta water distribution and sewer infrastructure. The position requires extensive knowledge of water distribution and sewer operations and customer relations, and the ability to carry out assignments with limited guidance. The Field Engineer will perform field investigations, respond to customer service requests, interpret engineering plans, and prepare written reports. They will also conduct inspections of linear infrastructure construction projects and provide customer service through thorough inspection and communication.

Requirements

• An associate’s degree in an engineering, construction management, agricultural science, environmental science
• Three (3) to five (5) years of construction and/or maintenance of water facilities experience
• 3 years leadership/supervisory experience.
• Ability to read, understand and interpret construction drawings, sketches, specifications and engineering reports and the ability to make basic field-related engineering computations.
• Must be knowledgeable and proficient with computers.
• Has the mathematical ability to handle required calculations.
• Ability to understand, interpret and apply pertinent policies, procedures and regulations
• Ability to investigate water and/or sewer related issues, determine actions necessary to resolve such issues
• Ability to perform maintenance and troubleshooting activities involving skills in the functional fields to which assigned
• Prepare written and computer based daily logs, activity sheets, project sketches, reports and other supporting documentation
• Ability to communicate diplomatically and effectively both verbally and written.
• Ability to manage conflict and/or concerns of the general public.
• Ability to adapt to changes in work environment.
• Required physical, lifting (up to 100 lbs), and sensory capabilities are requirements to perform the job successfully.
• Ability to stand, crawl, function in a confined or restricted space.

Nice To Haves

• Bachelor’s Degree (BS) in civil or environmental engineering, construction management, agricultural science
• 2 years engineering and/or construction management experience
• 2 years in a leadership/supervisory role.
• Georgia Soil and Erosion Conservation Level 1B

Responsibilities

• Performs field investigations, research and respond to water distribution system and wastewater collection system-related issues in an efficient and timely manner.
• Responds to water and/or sewer-related customer service requests or complaints as detailed on work orders. Contacting customers and make on-site investigations to determine the extent of the problem, determining actions necessary to resolve the problem and following up with the parties responsible for resolving the problem until the work order is closed out.
• Uses independent judgment and discretion in the handling of emergency situations, setting priorities, maintaining standards, and resolving problems. Excellent skills in promptly communicating proposed actions and updates to supervisors and senior management.
• Must be able to read, understand and interpret maps, engineering plans, schematic drawings, calculations, work orders and other related materials to generally locate underground utilities.
• Must be able to assemble information and make written reports and documents in a concise, clear and effective manner.
• Works with office staff to create and forward all necessary work orders over to its area of responsibility for resolution.
• Conducts inspection/investigation of linear infrastructure construction projects, including capital projects and preventative reactive maintenance projects.
• Documents field findings, conditions, and activities related to customer service work orders. Prepares site investigation reports.
• Provides effective communication with citizens, developers, contractors, plumbers, etc. and other internal DWM staff.
• Provides quality customer service through thorough inspection, investigation, and communication with citizens and internal/external stakeholders regarding water and wastewater complaints and related matters.
• At the direction of the Manager or Director, prepares letters or correspondence to customers concerning service requests and/or work orders.
• May be responsible for providing direction and/or supervising a small team of junior-level employees or subordinates under the direct supervision of an Area Superintendent, Manager or other senior-level professional.
• May work as part of a team to inspect, maintain and operate water mains and associated appurtenances and/or sewer conveyance systems and appurtenances.

Benefits

• The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, religion, age, disability, sex, sexual orientation, ender identity, marital status, veteran’s status or national origin, or any other basis prohibited by federal, state, or local law. We value and encourage diversity in our workforce.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree