13414 DUMFRIES RD Dunkin' Crew Member

Dunkin•Manassas, VA
•$14 - $16

About The Position

Crew Members deliver friendly guest experiences by preparing products according to operational and quality standards and serving them enthusiastically in a clean, fast-paced environment. They work as part of a team to meet guests’ needs and encourage them to return. The position involves guest service, preparing and delivering products to Brand standards, maintaining a clean and safe work environment, handling point-of-sale transactions accurately, and following recipes, systems, and food safety requirements. The restaurant is independently owned and operated by a Dunkin' franchisee, which will be the employee’s employer if hired.

Requirements

  • Fluent in English.
  • Basic computer skills.
  • Ability to count money and make change.
  • Ability to operate restaurant equipment; minimum age requirements may apply.
  • Ability to work well with others respectfully, communicate with team members, and respond positively to coaching and feedback.

Responsibilities

  • Deliver friendly guest experiences and resolve guest issues or concerns.
  • Prepare and deliver products according to Brand standards, recipes, and operational and quality standards.
  • Follow safety, food safety, and sanitation guidelines and applicable laws.
  • Maintain a clean and neat work environment.
  • Execute restaurant standards and marketing initiatives.
  • Handle point-of-sale transactions and payments accurately.
  • Work respectfully with team members, communicate with them, and contribute to team performance.
  • Follow the Brand-recommended guest recovery process and seek ways to improve guest satisfaction.
  • Meet or exceed goals and maintain high standards for self and others.
  • Identify and resolve issues and problems, making decisions using available information and involving others when necessary.
  • Develop and maintain relationships with guests and team members; act with integrity, honesty, and respect, and keep commitments.
  • Respond positively to coaching and feedback and learn and execute multiple tasks.

Benefits

  • Flexible schedule
  • Paid vacation
  • Health insurance
  • Bonuses
  • Tips
  • Referral program
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