Dual Rate Slot Technician/Slot Attendant

Churchill Downs•Oxford, ME
•Onsite

About The Position

Oxford Casino Hotel is seeking a Dual Rate Slot Technician/Slot Attendant. The Slot Technician monitors currency transactions, completes Title 31 logs and reports, repairs minor machine malfunctions, observes slot play for illegal tampering or abuse, provides customer service, and maintains inventory, check-in sheets, and reconciliation for an assigned bank when it is operating. The Slot Attendant performs jackpot payouts and minor machine repairs, walks the gaming floor to identify guests needing assistance, responds promptly to machine issues, and helps keep the casino floor clean and orderly. The position requires compliance with applicable regulatory requirements and company internal controls.

Requirements

  • Previous Slot Technician or electronics-related experience is preferred but not required.
  • Must be a team player able to learn independently and with supervision, including by studying machine manuals, internal controls, and par sheets.
  • Must be able to obtain a gaming license through the State of Maine.
  • Ability to lift up to 50 pounds.
  • Ability to sit and stand for prolonged periods.
  • High school diploma or GED preferred.
  • Electronics experience and/or a degree in electronics preferred but not required.

Nice To Haves

  • Previous Slot Technician or electronics-related experience.
  • High school diploma or GED.
  • Electronics experience and/or a degree in electronics.

Responsibilities

  • Monitor currency transactions and complete appropriate Title 31 logs and reports.
  • Repair minor slot machine malfunctions and perform minor repairs on slot machines throughout the property.
  • Observe slot play for illegal machine tampering or abuse and report suspicious activity to the Slot Shift Supervisor.
  • Provide courteous and prompt change, jackpot, and minor machine repair service to guests.
  • Perform jackpot payouts and approve slot payouts within limits established by the System of Internal Controls.
  • Walk assigned gaming floor areas continuously to identify guests needing service and respond promptly to slot machine issues.
  • Maintain the inventory, check-in sheets, and reconciliation of an assigned bank when it is operating.
  • Keep the casino floor clean of cups and push in chairs.
  • Notify the Slot Shift Supervisor of issues as needed and help maintain slot floor security.
  • Maintain knowledge of local gaming laws and regulations, company internal controls, slot games, and the player tracking system.
  • Explain game play to guests and participate in slot department special projects as requested.
  • Ensure compliance with regulatory agencies.
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