Dual Rate Slot Technician/Slot Attendant
About The Position
Oxford Casino Hotel is seeking a Dual Rate Slot Technician/Slot Attendant. In the Slot Technician function, the employee monitors currency transactions and completes related logs and reports pursuant to Title 31, repairs minor machine malfunctions, observes slot play for illegal machine tampering or abuse, provides customer service, maintains inventory and check-in sheets, reconciles an assigned bank when in operation, and ensures compliance with regulatory agencies. In the Slot Attendant function, the employee performs jackpot payouts and minor machine repairs, walks the gaming floor to identify guests who need service, responds promptly to slot machine issues, and helps keep the casino floor clean by removing cups and pushing in chairs. The position requires compliance with applicable gaming laws, regulations, company internal controls, and regulatory requirements. The employee provides courteous and prompt change, jackpot, and repair service, maintains knowledge of the games and player tracking system, and notifies the Slot Shift Supervisor about issues or suspicious activity. The role also participates in slot department projects as requested. The work involves prolonged standing and walking, climbing, recurring bending, reaching, pushing, pulling, and lifting. It may involve exposure to prolonged loud noise. The employee must be able to obtain a gaming license through the State of Maine.
Requirements
- Must be able to obtain a gaming license through the State of Maine.
- Ability to pick up to 50 pounds; the role may require exerting up to 100 pounds of force occasionally, up to 50 pounds frequently, and up to 20 pounds constantly to move objects.
- Ability to sit and stand for prolonged periods.
- Ability to perform prolonged standing and walking, climbing, and recurring bending, reaching, pushing, pulling, and lifting.
- Team player with the capability to learn independently and with supervision, including studying machine manuals, internal controls, and par sheets.
Nice To Haves
- Previous slot technician or electronic-related experience preferred, but not required.
- High school diploma or GED preferred.
- Electronics experience and/or a degree preferred, but not required.
Responsibilities
- Monitor currency transactions and complete appropriate Title 31 logs and reports.
- Repair minor machine malfunctions and perform minor repairs on slot machines throughout the property.
- Observe slot play for illegal machine tampering or abuse.
- Maintain inventory and check-in sheets and reconcile an assigned bank when it is in operation.
- Approve slot payouts within limits established by the submitted System of Internal Controls.
- Perform jackpot payouts and provide courteous, prompt change, jackpot, and minor repair service.
- Walk assigned areas of the gaming floor to identify guests needing assistance and respond promptly to slot machine issues.
- Notify the Slot Shift Supervisor of issues and suspicious activity.
- Maintain working knowledge of gaming laws and regulations and company internal controls.
- Maintain knowledge of games to perform minor repairs and explain gameplay to guests.
- Maintain knowledge of the player tracking system.
- Keep the casino floor clean of cups and push in chairs.
- Participate in slot department special projects as requested.
- Ensure compliance with regulatory agencies.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
