Dual Rate Floor Supervisor/Pit Manager

Hard Rock Hotel & Casino OttawaSeminole Casino Hotel Immokalee, FL

About The Position

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. Thank you for choosing us as your employer of choice! If you are ready for an exciting opportunity working in a creative environment where you can bring your authentic self to work, we want to connect with you! If you're unable to find a position that matches your interest, please tell us a little about yourself, and we'll recommend jobs that match your interests. Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!

Responsibilities

  • Responsible for smooth operation of a specific amount of table games within a gaming pit(s)
  • Offers the highest possible level of customer service resulting in a maximum level of player enjoyment and return play.
  • Monitors and adjusts table game limits with respect to gaming volume.
  • Responsible for handling customer requests, including information, markers, and comps.
  • Ensures accuracy of all monetary transactions.
  • Responsible for compliance with all Seminole Gaming’s Compliance and Regulations and Federal CTR & SARC regulations.
  • Responsible for specific table games scheduling for Dealers.
  • Responsible for maintaining a high level of subordinate performance & productivity.
  • Responsible for customer enjoyment and satisfaction.

Benefits

  • Comprehensive benefits package
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