Floorperson Pit Manager - Dual Rate
About The Position
Responsible for supervision of the operation of assigned table games or pit areas as assigned by a supervisor, to ensure game integrity, guest satisfaction, and compliance with policies and procedures. This role involves supervising the operation of a specified amount of table games on an assigned shift, maintaining the highest quality standards in guest service, hospitality, and player development. The Floorperson Pit Manager ensures games move at an appropriate pace, maintains appropriate game spreads, limits, and staffing, and informs casino Shift Managers of any noteworthy, suspicious, or unusual activity. This position also facilitates the flow of information throughout the casino, assists in training and evaluation of subordinate employees, and understands pit accounting procedures and administrative tasks. Maintaining current knowledge of local jurisdiction gaming laws and internal controls is crucial. The role also promotes an atmosphere of fun for guests, encourages mutual respect and integrity among employees, and fosters an environment where employees can share ideas and resolve conflicts.
Requirements
- High school diploma with two to five years casino operations experience required.
- Minimum of four years in Table Games Department preferred.
- Must possess effective communication and organizational skills.
- Strong interpersonal skills required.
- This position requires a Level 2 Gaming License.
- Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.
- Ability to write effective reports and memos.
- Ability to respond to inquiries from employees or guests.
- Ability to communicate effectively in one-on-one, small group, and large group situations.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to compute rate, ratio and percent, and to interpret data from graphs.
- Ability to apply common sense reasoning to variety of situations.
Nice To Haves
- Minimum of four years in Table Games Department preferred.
Responsibilities
- Supervises the operation of a specified amount of table games on assigned shift.
- Maintains the highest quality standards in all areas of guest service, hospitality and player development.
- Ensures all games move at an appropriate pace.
- Maintains appropriate game spreads, limits and staffing.
- Informs casino Shift Managers of all noteworthy, suspicious, or unusual activity.
- Facilitate the flow of information throughout the casino.
- Assists in training and evaluation of subordinate employees in a fair and equitable manner.
- Understands pit accounting procedures and administrative tasks, i.e., fills, credits, marker transactions and responsibilities.
- Monitors pit accounting procedures for subordinate employees as necessary.
- Maintains current knowledge of local jurisdiction gaming laws (federal, state, compact, etc.) and attendant regulations, as well as internal controls, policies and procedures.
- Creates an atmosphere of fun for all casino guests.
- Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.
- Instills an atmosphere that encourages employees to share ideas, discuss concerns and resolve conflicts.
- Retains employees through involvement in training and development.
- Explains why we do things, in advance of doing them.
- Directly supervises all floor people, as assigned by supervisor.
- Indirectly supervises all dealers.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
