Floorperson Pit Manager - Dual Rate

Four Winds Casinos • New Buffalo Township, MI

6d • Onsite

About The Position

Responsible for supervision of the operation of assigned table games or pit areas as assigned by a supervisor, to ensure game integrity, guest satisfaction, and compliance with policies and procedures. Promotes an atmosphere of fun for all casino guests, encourages mutual respect, dignity and integrity with all employees, instills an atmosphere that encourages employees to share ideas, discuss concerns and resolve conflicts, retains employees through involvement in training and development, and explains why we do things, in advance of doing them.

Requirements

• High school diploma with two to five years casino operations experience required.
• Minimum of four years in Table Games Department preferred.
• Must possess effective communication and organizational skills.
• Strong interpersonal skills required.
• This position requires a Level 2 Gaming License.
• Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.
• Ability to write effective reports and memos.
• Ability to respond to inquiries from employees or guests.
• Ability to communicate effectively in one-on-one, small group, and large group situations.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio and percent, and to interpret data from graphs.
• Ability to apply common sense reasoning to variety of situations.

Nice To Haves

• Minimum of four years in Table Games Department preferred.

Responsibilities

• Supervises the operation of a specified amount of table games on assigned shift.
• Maintains the highest quality standards in all areas of guest service, hospitality and player development.
• Ensures all games move at an appropriate pace. Maintains appropriate game spreads, limits and staffing.
• Informs casino Shift Managers of all noteworthy, suspicious, or unusual activity. Facilitate the flow of information throughout the casino.
• Assists in training and evaluation of subordinate employees in a fair and equitable manner.
• Understands pit accounting procedures and administrative tasks, i.e., fills, credits, marker transactions and responsibilities. Monitors same for subordinate employee as necessary.
• Maintains current knowledge of local jurisdiction gaming laws (federal, state, compact, etc.) and attendant regulations, as well as internal controls, policies and procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED