Dual Director of Sales & Marketing

Galleria•Richmond Heights, MO

About The Position

The Dual Director of Sales & Marketing leads sales and catering efforts for Homewood Suites St. Louis Galleria and TownePlace Suites Brentwood. The role builds relationships with clients, third parties, and community organizations to generate hotel business and provides strategic direction to the sales and catering team in pursuit of revenue goals. Responsibilities include guiding the team toward monthly targets, developing action plans, analyzing data, reporting results, and overseeing marketing efforts. The position reports to the Dual General Manager. This role offers a potential path to sales positions in larger hotels or more complex markets, national sales or third-party planning, and potentially General Manager roles. Candidates need hotel sales experience, the ability to lead revenue and sales disciplines, and the flexibility to work evenings, nights, and weekends. Relevant certifications may receive additional consideration.

Requirements

  • Strong knowledge of the hotel’s market and previous hotel sales experience.
  • Excellent time-management and organizational skills.
  • Strong computer skills; experience with hotel brand systems is ideal.
  • Exceptional attention to detail in client and associate follow-up.
  • Strong decision-making skills in revenue management.
  • Excellent pricing and positioning abilities.
  • Proven track record in selling and negotiating.
  • Ability to lead revenue and sales disciplines.
  • Bachelor’s degree or an equivalent combination of education and experience.
  • 3–5 years of hotel sales experience.
  • Eligibility to work in the United States.
  • Sufficient education and/or literacy to identify and read product labels and communicate with guests about job-related needs.
  • Ability to see, hear, talk, sit, stand, handle objects, bend, kneel, stoop, and lift items as the position requires, with or without reasonable accommodations.
  • Ability to embrace HVMG’s Culture of Excellence with a warm smile, friendly personality, and positive attitude.
  • Flexible schedule, including evenings, nights, and weekends.

Nice To Haves

  • Hilton and Marriott experience is highly preferred.
  • Completion of relevant certifications may receive additional consideration.
  • Experience with hotel brand systems.

Responsibilities

  • Build relationships with clients, third parties, and community organizations to generate business for the hotels.
  • Provide strategic direction to the sales and catering team to achieve hotel revenue goals and maximize revenue opportunities.
  • Guide the sales and catering team toward monthly revenue goals.
  • Develop action plans, analyze data, report on results, and oversee marketing efforts.
  • Engage with the local community to develop business opportunities and strengthen the hotels’ local reputation.
  • Teach selling, detailing, and closing techniques.
  • Make revenue-management decisions and develop pricing and positioning strategies.
  • Meet or exceed revenue budgets.
  • Evaluate alternatives and decide on a plan of action.
  • Sell and negotiate while balancing the needs of clients, the company, and the owner.

Benefits

  • Career advancement opportunities across HVMG.
  • Flexible full-time and part-time schedules.
  • Access to up to 40% of earned wages before payday through PayActive.
  • Paid time off (PTO) and paid holidays.
  • Full healthcare benefits, including medical, dental, and vision coverage.
  • 401(k) retirement plan with a guaranteed 4% match and no vesting period.
  • Hotel and food and beverage discounts and perks.
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