DSP Trainer

Goodwill NYNJ•New York, NY
•$50,000 - $60,000•Hybrid

About The Position

The DSP Trainer designs, coordinates, and delivers competency-based training that prepares workforce program participants for careers as Direct Support Professionals in New York’s intellectual and developmental disabilities (I/DD) field. The Trainer ensures curricula meet OPWDD requirements and human services best practices, and that graduates are equipped to deliver high-quality, person-centered support. The role partners closely with program and employer-partner staff to move participants from training to employment. The position is part of Workforce Development / Human Services, is listed as 1.0 FTE, and is based in New York, NY, with hybrid work and field-based work as required. It reports to the Manager of Occupational Initiatives. The salary range is $50,000–$60,000 annually, commensurate with experience.

Requirements

  • Bachelor’s degree in Education, Human Services, Social Work, Organizational Development, or a related field; equivalent professional experience may be substituted.
  • Minimum of 3 years of experience in human services, direct support, staff training, or adult education.
  • Working knowledge of human services regulations, curriculum design, and adult learning and instructional techniques.
  • Excellent public speaking, facilitation, organizational, and interpersonal skills.
  • Proficiency with Microsoft Office and virtual training platforms.

Nice To Haves

  • Experience in New York’s I/DD or workforce development sectors, including knowledge of OPWDD requirements.
  • OPWDD PROMOTE Instructor certification, or willingness to obtain it within a defined period after hire.
  • CPR/First Aid Instructor certification, such as American Heart Association or American Red Cross certification.
  • Familiarity with the NADSP Code of Ethics, competency areas, and DSP credentialing framework.
  • Experience training adult learners from diverse backgrounds, including people with barriers to employment.

Responsibilities

  • Develop, adapt, and update training curricula, lesson plans, and materials aligned with OPWDD requirements, NADSP competencies, and adult learning principles.
  • Deliver classroom, hands-on, and virtual training on person-centered planning, positive behavior supports, health and safety, daily living assistance, rights and dignity, and regulatory compliance.
  • Evaluate participant performance through practical and written assessments; provide supportive feedback and individualized remediation plans to ensure employment readiness.
  • Foster an inclusive, encouraging learning environment; identify participants who need additional support and coordinate with case management and career services staff.
  • Manage training schedules and cohorts, track attendance and progress, and ensure training milestones align with grant deliverables and deadlines.
  • Collaborate with employer partners and job developers to align training with workforce needs and support participants’ transition into DSP roles.
  • Gather feedback from participants, employer partners, and program staff to identify training gaps and continuously improve program outcomes.
  • Maintain accurate records of training activities, certifications, and compliance logs in accordance with agency policy and grant requirements; contribute to grant reporting.

Benefits

  • Generous time-off policy.
  • Health, wellness, and financial resources.
  • Medical, dental, and vision benefits.
  • Parental leave.
  • Company-sponsored life insurance.
  • Retirement matching programs and contributions.
  • Transit and commuter benefits.
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