DSP Empl Transition Coach

Lifetime Assistance • Rochester, NY

12d • Onsite

About The Position

Lifetime Assistance is hiring a full-time, non-exempt DSP Employment Transition Coach for its Vocational Services department in Rochester, New York. The role supports individuals with intellectual and developmental disabilities in developing workplace skills and pursuing community-based employment or volunteer opportunities. The coach provides group instruction and individualized support, develops employment readiness plans, monitors progress, maintains required documentation, and collaborates with vocational staff and interdisciplinary teams. The position also helps maintain a safe and welcoming vocational training environment while promoting dignity, choice, inclusion, and independence.

Requirements

• Meet one of the following education and experience combinations: an associate degree and at least one year of relevant experience, or a high school diploma or equivalent and at least three years of pre-vocational or human services experience.
• Strong verbal and written communication skills.
• Excellent interpersonal skills and ability to build positive, supportive relationships.
• Effective problem-solving and critical-thinking abilities.
• Strong organizational skills and attention to detail.
• Ability to adapt to changing priorities and individual support needs.
• Ability to provide engaging instruction, constructive feedback, and individualized coaching.
• Meet Lifetime Assistance’s driver eligibility and background check requirements.
• Successfully complete all agency-required training.
• Ability to stand, walk, and lift up to 40 pounds.
• Ability to provide active support to individuals in a variety of vocational and workplace environments.
• Commitment to person-centered practices, inclusion, and helping individuals achieve meaningful employment goals.

Responsibilities

• Provide daily group instruction and individualized coaching to build essential workplace skills.
• Lead hands-on activities, including assembly tasks and contract work, to develop job readiness and practical employment skills.
• Facilitate small-group learning on communication, professionalism, time management, workplace behavior, and independence.
• Encourage positive work habits, problem-solving, teamwork, and confidence in professional settings.
• Adapt coaching approaches to individual strengths, interests, and learning needs.
• Develop and maintain individualized Staff Action Plans supporting employment readiness and personal growth.
• Assess individuals’ strengths, interests, abilities, and opportunities for continued skill development.
• Support individuals in exploring and transitioning into community-based employment or volunteer opportunities.
• Participate in Life Plan meetings and collaborate with interdisciplinary teams to support individual goals.
• Monitor and document attendance, productivity, job performance, and progress toward established outcomes.
• Complete accurate, timely documentation in accordance with Medicaid, OPWDD, Department of Labor, ACCESS-VR, OSHA, and agency requirements.
• Prepare productivity evaluations and assist with time studies in accordance with applicable Department of Labor regulations.
• Maintain records including service plans, worker contracts, I-9 forms, and Developmental Disabilities Profiles.
• Ensure documentation reflects individual progress, program participation, and service outcomes.
• Collaborate with Vocational Services staff and interdisciplinary team members to support meaningful employment experiences.
• Provide feedback on the suitability of work assignments and contract activities based on individuals’ abilities and goals.
• Partner with business staff on payroll, quality assurance, packaging, and related vocational activities.
• Encourage individuals to participate in workplace processes that build independence, responsibility, and practical skills.
• Participate in departmental meetings, team discussions, and staff engagement activities.
• Maintain a safe, clean, organized, and welcoming vocational training environment.
• Follow workplace safety procedures and support physical plant safety practices.
• Model professionalism, respect, inclusion, and person-centered support.
• Promote dignity, choice, and independence in all interactions with individuals supported.

Benefits

• No-premium health insurance.
• Tuition assistance, scholarships, micro-credential stipends, and SUNY partnerships.
• Paid training and coaching, including hands-on onboarding and ongoing training.
• Career advancement pathways, leadership training, and coaching support.
• Generous paid time off and supportive scheduling.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree