Transition Coach

SOUTHWEST KEY PROGRAMS•Brownsville, TX

3d•$19 - $19

About The Position

The Transition Coach develops job opportunities for job seekers served through workforce programs. The role works closely with center management and staff to identify eligible job seekers whose skills and experience match employer openings. It develops subsidized and unsubsidized employment opportunities, on-the-job training (OJT), internships, and apprenticeships, with the goal of helping job seekers obtain employment at or above the prevailing wage for their chosen occupation. The Transition Coach also accepts and processes WorkInTexas (WIT) applications and ensures their completeness and quality. The position includes employer outreach and relationship management, job seeker screening and preparation, worksite agreement development, and coordination with center staff and community agencies. At least 55% of scheduled work hours are spent in the community conducting outreach and attending meetings, training, and other activities throughout Cameron County. The work environment includes an office and local travel, with possible exposure to varying weather and occasional environmental hazards. The employee may need to work remotely when required and occasionally work evenings and weekends.

Requirements

A baccalaureate degree is preferred, plus at least three years of work experience in inside or outside sales, including private-sector account management, or human resources recruitment.
Two additional years of full-time qualifying experience may substitute for each year (30 credit hours) of required education.
Excellent oral and written communication skills.
Ability to enter and extract data accurately and promptly to meet deadlines.
Reliable personal transportation for work duties.
Professional appearance and attire.
Valid Texas motor vehicle operator’s license.
Ability to read, write, and communicate verbally and in writing.
Ability to access workstation components and other office equipment.
Frequent typing and writing, as well as bending and twisting; ability to lift up to 10 pounds.
Willingness and ability to work remotely when needed.
Willingness and ability to work occasional evenings and weekends.

Nice To Haves

Experience with WorkInTexas (WIT) and the Workforce Information System of Texas (TWIST).
Bilingual in English and Spanish.

Responsibilities

Engage new employers and maintain relationships with existing employers willing to hire job seekers.
Develop specific job opportunities that match job seekers’ skills, work experience, related training, and interests.
Screen and match job seekers with employment opportunities aligned with their skills, experience, and interests.
Update WorkInTexas applications and customize job seeker resumes for identified opportunities.
Help job seekers develop resumes and conduct mock interviews to prepare them for interviews.
Develop OJT, internship, apprenticeship, and unsubsidized employment opportunities.
Meet assigned goals for Work-Based Learning and unsubsidized employment.
Establish employer worksite agreements as needed.
Coordinate with center management and staff to develop jobs that meet job seeker and employer needs.
Schedule daily employer prospecting, cold calls, and face-to-face meetings.
Maintain case management records and appropriate documentation, including employment plans and case notes, and enter data into appropriate systems.
Develop and maintain working relationships with employers and community agencies to provide program and service orientation sessions.
Spend at least 55% of scheduled work hours in the community conducting outreach and attending meetings, training, and other activities throughout Cameron County.
Perform other assigned job-related duties and respond productively to change.