GC Retail Drum and Percussion Specialist Store 121

The Guitar Center Company • Rancho Cucamonga, CA

5h • $20 - $25

About The Position

As a Drum and Percussion Specialist, you will represent Guitar Center’s Drum Shop, provide exceptional customer service, and drive Drum and Percussion sales. You will greet customers, understand their needs, recommend suitable products, and address objections to close sales. The role also involves maintaining product knowledge, merchandising and operational upkeep of the department, participating in company and vendor training, and building relationships with the local drumming community and vendors.

Requirements

• Willingness to work a flexible schedule, including nights, weekends, and holidays.
• Strong customer-service orientation and excellent interpersonal skills.
• Intermediate to advanced knowledge of Drum and Percussion Equipment.
• Excellent attention to detail.
• Genuine interest and enthusiasm for drumming and percussion instruments.

Nice To Haves

• Previous experience in retail sales.
• Previous in-store merchandising experience.

Responsibilities

• Greet and assist customers in the Drum Department and provide excellent service throughout their shopping experience.
• Understand customers’ musical needs and recommend suitable Drum and Percussion products.
• Promote and sell drum gear to meet or exceed sales goals.
• Maintain comprehensive knowledge of Drum and Percussion inventory, new products, and industry trends.
• Explain the features and benefits of percussion instruments to customers.
• Keep the Drum Department clean, organized, and merchandised according to company standards and planograms.
• Maintain accurate pricing and update displays.
• Complete daily operational tasks to keep the department maintained and ready for business.
• Monitor inventory, restock displays, and maintain an appealing, organized department.
• Participate in company onboarding, certification, and ongoing education programs.
• Attend vendor training sessions and stay informed about industry developments.
• Build relationships within the local drumming community and participate in external promotions for the store’s drum business.
• Establish and maintain positive relationships with drum gear vendors.
• Attend vendor-related events and trainings, including potential travel.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed