DRUG-GEN MDSE/CLERK

The Kroger Co.•Louisville, CO

6d•$19 - $26

About The Position

Create an outstanding customer experience through exceptional service and maintain a safe, clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals and monitor established quality assurance standards. Embrace the Customer 1st strategy, encourage associates to provide excellent service, and demonstrate the company's values of respect, honesty, integrity, diversity, inclusion, and safety. The role involves answering customer questions and recommending department products, offering samples, communicating specials, and staying current on advertisements. It also includes reviewing sell-by dates, labeling and stocking merchandise, tracking inventory, and reporting ordering or shipping discrepancies. The position requires a positive attitude, cooperation in a fast-paced and sometimes stressful environment, and adherence to safety procedures. Employees must report accidents, unsafe conditions, risks, and illegal activity, and inspect equipment to identify maintenance needs. The employee also provides direct support to minors, people with special needs, and older adults, and must perform the essential functions with or without reasonable accommodation.

Requirements

Retail experience.
Ability to handle stressful situations.
Effective communication skills.
Knowledge of basic math.

Responsibilities

Create a welcoming environment and answer customer questions about products sold in the department and store.
Maintain product knowledge and answer questions or make product suggestions.
Offer product samples to customers.
Inform customers about Drug GM specials and recommend items that meet their needs.
Review sell-by dates and take appropriate action.
Label, stock, and inventory department merchandise.
Report product ordering and shipping discrepancies to the department manager.
Maintain a positive attitude and stay current with present, future, seasonal, and special advertisements.
Comply with safety procedures, identify unsafe conditions, and notify store management.
Inspect equipment for preventive maintenance and notify the appropriate manager about items needing repair.
Notify management of customer or employee accidents.
Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
Work cooperatively in a fast-paced and sometimes stressful environment and manage conflict reasonably and cooperatively.
Handle customer and business information honestly and with integrity; follow directions and seek help when needed.
Provide direct support to minors, people with special needs, and older adults.
Perform the essential functions of the position with or without reasonable accommodation.