Drop and Count Specialist

Chumash Enterprises•Santa Ynez, CA

5d•$20 - $23

About The Position

The Drop and Count Specialist collects, processes, and records currency from gaming operations. The role follows the System of Internal Controls and departmental policies and procedures, and handles cash drops, kiosks, cash dispenser machines, count-room processes, fund transfers, keys, and equipment. The Specialist also communicates with patrons as needed, supports a safe and well-maintained work environment, and helps train team members.

Requirements

High school diploma or GED certificate.
Basic mechanical ability.
Basic proficiency in 10-key and other office equipment.
Basic computer proficiency using Microsoft applications, email, and the internet.
Willingness to work flexible schedules in a 24/7 work environment, including holidays, nights, and weekends.
Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
Demonstrate organizational awareness, quality orientation, attention to detail, planning and organizing, written communication, and oral communication.

Nice To Haves

Experience working in a related field and/or a hospitality or gaming environment is preferred.

Responsibilities

Perform job functions in accordance with the System of Internal Controls and departmental policies and procedures.
Remove drop boxes and slot bill acceptors containing daily cash drops from gaming operations.
Remove and replace cassettes and bill validator boxes from kiosk units and applicable cash dispenser machines.
Replenish kiosk units and cash dispenser machines and prepare cassettes for deployment to the gaming floor when needed.
Prepare currency for counting by removing funds from boxes or cassettes and assigning them to the correct assets for accurate revenue reporting.
Count money using counting machines and control large volumes of currency.
Perform and document poker chip counts.
Use casino software to transfer funds from the count room to the kiosk room and Cage/Vault areas.
Return assigned controlled keys promptly at the end of each day or process.
Examine money for damage or counterfeiting.
Operate large equipment in the count room and on the gaming floor safely, with care for patrons and employees.
Operate currency counters and resolve basic machine issues.
Communicate professionally with patrons on the gaming floor as needed and provide excellent customer service.
Participate in routine upkeep and cleaning of the count room and applicable equipment.
Ensure supplies and count-room equipment are ready for daily operations.
Participate in training team members as needed.
Notify management of equipment malfunctions that cannot be resolved through basic troubleshooting.
Promote teamwork, partnership, recognition, mutual respect, and collaboration while modeling company values, behaviors, and culture.
Perform other duties as assigned.