Count-Drop Clerk I

Red Hawk Casino•Placerville, CA

About The Position

The Count-Drop Clerk I supports the Finance Department’s Count/Drop Area by collecting and processing gaming funds, maintaining transaction integrity, and completing related records and reports. The role requires working knowledge of Gaming Commission laws, rules, and regulations, along with departmental policies, procedures, and controls. Clerks assist with slot and kiosk drops, count and reconcile gaming revenue, prepare and verify documentation, and research disputes. They are accountable for the accuracy, confidentiality, and thoroughness of departmental records and reports. The position involves substantial physical labor, including repeatedly bending, opening slot-machine doors and boxes, removing and carrying cans, moving carts containing currency, spreading cans within designated timeframes, and refilling kiosks or ATMs. Clerks remain standing for extended periods and move throughout the count room. They operate counting equipment and enter table data into Pit Boss, while maintaining equipment and reporting suspicious activity to the Count/Drop Supervisor.

Requirements

  • Must be at least 21 years of age.
  • Effective communication skills.
  • Strong numerical aptitude and computer literacy.
  • Ability to work early mornings and extended hours when required, including weekends and holidays.
  • Ability to perform substantial physical labor, remain standing for extended periods, and move around the count room efficiently.
  • Ability to push and pull carts filled with currency while monitored by security and surveillance.

Nice To Haves

  • High school diploma or GED preferred.
  • Ten-key experience preferred.

Responsibilities

  • Maintain working knowledge of Gaming Commission laws, rules, and regulations, and departmental policies, procedures, and controls.
  • Ensure the integrity of all count room transactions.
  • Remove and replace bill validators from machines and place them in a secure cart.
  • Transport the cart to the count room accompanied by security.
  • Assist with slot and kiosk drops, counting money, and reconciling gaming revenue.
  • Prepare reports and forms, including sell sheets, transfer and buy sheets, and cover sheets.
  • Verify and reconcile totals to the Master Games Summary, obtain the Main Bank’s signature before selling funds, and forward information for further review.
  • Maintain required records, reports, and paperwork in the Finance Department’s Count/Drop Area.
  • Research and resolve disputes effectively.
  • Operate BPS 1000s and one-pocket counters accurately, efficiently, and promptly.
  • Enter table data into Pit Boss accurately and efficiently.
  • Open Table Games, Slot, and Kiosk boxes within time standards set by the Count/Drop Manager.
  • Complete sell forms accurately and efficiently without supervisor or designee assistance.
  • Collect and count the appropriate drop boxes each day according to the daily drop and count schedule, without supervisor or designee assistance.
  • Sort and count currency, coin, tickets, and coupons from each drop box, keeping each box’s contents separately identified using header cards or other means.
  • Clean and maintain equipment each day.
  • Report suspicious activity to the Count/Drop Supervisor for review.
  • Perform physical tasks including bending, stretching, lifting, moving cans and carts, and refilling kiosks or ATMs.
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