Drop and Count Specialist

Chumash Enterprises • Santa Ynez, CA

3d

About The Position

The Drop and Count Specialist collects, processes, and records currency from gaming operations. The role includes removing and replacing drop boxes, slot bill acceptors, cassettes, and bill validator boxes; preparing currency for machine processing and accurate revenue reporting; and counting currency and poker chips. The specialist also performs fund transfers using casino software, verifies currency condition, operates and maintains count-room and gaming-floor equipment, and helps ensure the count room is ready for daily operations. The role requires professional communication with patrons, teamwork, attention to detail, and adherence to internal controls and departmental procedures. A Gaming License from the Tribal Gaming Agency must be obtained and maintained. The position is located at 3400 Highway 246, with a stated pay range of $19.60 to $22.53 per hour.

Requirements

• High school diploma or GED certificate.
• Basic mechanical ability.
• Basic proficiency in 10-key and other office equipment.
• Basic computer proficiency, including Microsoft applications, email, and internet.
• Willingness to work flexible schedules in a 24/7 work environment, including holidays, nights, and weekends.
• Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
• Organizational awareness: knowledge of organizational systems, situations, procedures, and culture to identify potential problems and opportunities and understand the implications of decisions.
• Quality orientation: set high standards, evaluate performance and procedures, and seek ways to improve quality.
• Attention to detail and responsibility for thorough, detailed work.
• Planning and organizing skills, including setting priorities and defining actions, time, and resources to achieve goals.
• Written communication skills, including producing clear, well-organized, grammatically correct documents using understandable language.
• Oral communication skills to express ideas and information effectively.

Nice To Haves

• Experience working in a related field and/or a hospitality or gaming environment.

Responsibilities

• Perform job functions in accordance with the System of Internal Controls, departmental policies, and procedures.
• Remove drop boxes and slot bill acceptors containing daily cash drops from gaming operations.
• Remove and replace cassettes and bill validator boxes from kiosk units and applicable cash dispenser machines.
• Replenish kiosk units and cash dispenser machines and prepare cassettes for deployment to the gaming floor.
• Prepare currency for count-machine processing by removing funds from boxes or cassettes and assigning assets accurately for revenue reporting.
• Count money using counting machines and effectively control large volumes of currency.
• Perform and document poker chip counts.
• Use casino software to perform fund transfers from the count room to the kiosk room and Cage/Vault areas.
• Return controlled keys promptly at the end of each day or process.
• Verify the condition of money and examine it for damage or counterfeiting.
• Operate large equipment in the count room and on the gaming floor safely, with care for patrons and employees.
• Operate currency counters and resolve basic machine issues.
• Communicate professionally with patrons on the gaming floor and provide excellent customer service.
• Participate in routine upkeep and cleaning of the count room and applicable equipment.
• Ensure supplies and count-room equipment are ready for daily operations.
• Participate in training team members as needed.
• Notify management of equipment malfunctions when basic troubleshooting cannot resolve the issue.
• Promote teamwork, partnership, recognition, mutual respect, collaboration, and the company's One.Team.Chumash values, behaviors, and culture.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED