Driving Examiner - Highlands

State of Nebraska•Lincoln, NE

11d•Onsite

About The Position

The Driving Examiner administers driver licensing examinations and determines applicants’ eligibility for driver’s licenses, permits, and identification cards. The role verifies identity, citizenship, residency, and other required documentation; conducts automobile, motorcycle, and commercial driver license (CDL) testing; evaluates driving performance and compliance with state and federal requirements; processes licensing transactions; provides information and customer service; and maintains accurate records. The examiner also supports office operations, fraud detection, and regulatory compliance. The position involves regular interaction with the public and handling confidential information. Employees work independently and collaboratively, complete agency-provided training, and may occasionally travel between testing locations. The role requires conducting road tests safely and objectively, working outdoors in various weather conditions, and lifting and transporting equipment weighing up to 50 pounds. Regular and reliable attendance is required.

Requirements

Experience working with the public in a customer-service capacity or working with motor vehicle laws.
Possess a valid driver’s license and maintain an acceptable driving record.
Complete agency-provided training, including Driver License Examiner certification, fraud detection training, and defensive driving coursework.
Maintain confidentiality of sensitive information and work independently and collaboratively in a team environment.
Communicate professionally and effectively with the public, including explaining licensing requirements.
Conduct road tests safely and objectively.
Lift and transport equipment weighing up to 50 pounds and work outdoors in various weather conditions.
Maintain regular and reliable attendance.

Nice To Haves

Experience providing customer service in a public-facing environment.
Experience handling cash transactions and maintaining accurate records.
Familiarity with state motor vehicle laws, licensing procedures, or regulatory requirements.
Experience reviewing documents for accuracy and completeness.
Proficiency with computer systems and data entry.
Experience working in a fast-paced office environment.
Bilingual communication skills.
Ability to remain calm and professional when interacting with diverse customers in challenging situations.
A clean driving record and experience operating a variety of motor vehicles.

Responsibilities

Administer automobile, motorcycle, and CDL knowledge, skills, and road examinations; evaluate performance and determine applicant eligibility.
Verify identity, citizenship, residency, and immigration documents; review records and use fraud detection tools to ensure authenticity and compliance.
Process driver’s licenses, permits, and identification cards; enter and maintain accurate, confidential records in motor vehicle databases.
Explain licensing requirements, testing procedures, driving privileges, restrictions, appeals processes, and agency policies to applicants and the public.
Perform office operations, including cash handling, inventory control, equipment troubleshooting, opening and closing procedures, facility readiness, and coordination with support staff and vendors.
Complete other duties assigned within the scope of the classification.