Janitor - Driving

Metropolis Technologies•Charlotte, NC
•Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company using computer vision to provide checkout-free parking experiences. The Janitor performs cleaning and maintenance duties at a facility and interacts with customers. Previous experience is preferred but not required for all positions. The employee must be able to work with minimal supervision and assist customers or support other operational duties as needed. The role is located in Charlotte, North Carolina.

Requirements

  • High school diploma or a combination of experience and education.
  • Valid state-issued driver’s license with a current address and an acceptable driving record; the employee must maintain the license.
  • Ability to perform essential duties satisfactorily with minimal supervision.
  • Ability to read, write, and interpret English and respond to common customer inquiries or complaints.
  • Clear oral communication, including listening, seeking clarification, and responding to questions.
  • Clear, informative written communication and ability to read and interpret written information.
  • Positive customer-service attitude and responsiveness to service requests.
  • Adaptability to workplace changes, delays, and unexpected events.
  • Sound and accurate judgment; professionalism under pressure.
  • Ability to use hands and fingers and communicate with customers and coworkers; frequently sit, reach, stand or walk for up to eight hours, climb, balance, stoop, kneel, crouch, twist, turn, stretch, and bend.
  • Ability to regularly lift and move 50 pounds or more and move at a relatively quick pace.
  • Close and peripheral vision and ability to adjust focus.
  • Ability to work with dust, chemicals, and other possible irritants, and in extreme weather conditions including rain, snow, cold, and heat.
  • Availability for location-specific shifts; where applicable, third-shift and/or weekend availability may be required.

Nice To Haves

  • Previous janitorial experience is preferred but not required for all positions.
  • Facility maintenance, electrical, and/or painting experience or skills training may be required depending on the job assignment and facility.

Responsibilities

  • Perform cleaning and maintenance tasks on checklists and as directed by the facility manager or supervisor, removing dirt, dust, litter, and debris with brooms, mops, brushes, and other hand tools.
  • Make multiple daily rounds to collect and discard trash and debris.
  • Empty indoor and outdoor trash receptacles, including those in offices.
  • Identify and report burned-out light bulbs and equipment malfunctions.
  • Clean spills and submit repair or maintenance requests.
  • Follow Occupational Safety and Health Administration (OSHA) rules and regulations.
  • Clean restrooms.
  • Maintain an inventory of janitorial supplies and a daily janitorial service sheet.
  • Operate commercial cleaning equipment as applicable to the job.
  • Shovel and clear snow from entrance or exit ramps and other areas designated by the Facility Manager.
  • Promptly report suspected or observed policy violations, safety hazards, and unusual occurrences to the Facility Manager.
  • Practice the Three Keys to Customer Satisfaction and Five Customer Service Behaviors during customer interactions.
  • Assist customers within the facility or as directed by the Facility Manager or Supervisor.
  • Resolve customer complaints independently or with a supervisor’s assistance.
  • Learn all aspects of facility operations and cover other duties as needed.
  • Maintain a neat, clean appearance and wear the complete uniform before and during scheduled shifts.
  • Perform other duties as assigned.
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