Driving Examiner - Metro West Omaha
About The Position
The Driving Examiner administers driver licensing examinations and determines applicant eligibility for driver’s licenses, permits, and identification cards. The role verifies identity, citizenship, residency, and other required documentation; conducts automobile, motorcycle, and commercial driver license (CDL) testing; evaluates driving performance and compliance with state and federal requirements; processes licensing transactions; provides information and customer service to the public; maintains accurate records; and supports office operations, fraud detection, and regulatory compliance. The position also involves cash handling, inventory control, equipment troubleshooting, opening and closing procedures, preparing the facility, and coordinating with support staff and vendors. Regular and reliable attendance is required. Employees must be able to lift and transport equipment weighing up to 50 pounds and work outdoors in various weather conditions.
Requirements
- Experience working with the public in a customer service capacity or working with motor vehicle laws.
- Basic knowledge of customer service principles and practices.
- Familiarity with computer systems and office software.
- Strong customer service, verbal communication, and written communication skills.
- Ability to communicate professionally with the public and explain licensing requirements.
- Ability to work independently and as part of a team.
- Ability to conduct road tests safely and objectively.
- Ability to lift and transport equipment weighing up to 50 pounds and work outdoors in various weather conditions.
- Regular and reliable attendance.
Nice To Haves
- Experience providing customer service in a public-facing environment.
- Experience handling cash transactions and maintaining accurate records.
- Familiarity with state motor vehicle laws, licensing procedures, or regulatory requirements.
- Experience reviewing documents for accuracy and completeness.
- Proficiency with computer systems and data entry.
- Experience working in a fast-paced office environment.
- Bilingual communication skills.
- Ability to remain calm and professional when interacting with diverse customers in challenging situations.
- A clean driving record.
- Experience operating a variety of motor vehicles.
Responsibilities
- Conduct automobile, motorcycle, and CDL knowledge, skills, and road tests; evaluate applicant performance and determine eligibility.
- Verify identity, citizenship, residency, and immigration documents; review records and use fraud detection tools to confirm authenticity and compliance with state and federal requirements.
- Process driver’s licenses, permits, and identification cards; enter and maintain accurate, confidential records in motor vehicle databases.
- Explain licensing requirements, testing procedures, driving privileges, restrictions, appeals processes, and agency policies to applicants and the public.
- Perform office operations, including cash handling, inventory control, equipment troubleshooting, opening and closing procedures, facility readiness, and coordination with support staff and vendors.
- Perform other duties as assigned within the scope of the classification.
Benefits
- 13 paid holidays.
- Vacation and sick leave accruing immediately.
- Military leave.
- State-matched retirement contribution of 156%.
- Tuition reimbursement.
- Employee assistance program.
- Employer-paid health insurance plans (79% employer paid).
- Dental insurance.
- Vision insurance.
- Employer-paid $20,000 life insurance policy.
- Public Service Loan Forgiveness Program through the federal government.
- Career advancement opportunities.
- Training and development based on career aspirations.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
