Transportation - Driver

Active Day•Lawrence, MA

About The Position

Drivers operate and maintain mobility buses, providing safe, courteous boarding and exiting assistance and timely transportation to and from Active Day centers. They escort members door-to-door in all weather conditions, provide transportation for field trips and medical appointments, and run errands for the center. Drivers are expected to maintain a positive attitude and be thoughtful, supportive, productive, and dependable coworkers while prioritizing member safety and enhancing the health and happiness of the people served and those who care for them.

Requirements

  • High school diploma or equivalent.
  • At least 21 years of age.
  • Strong communication and interpersonal skills.
  • Ability to multitask and manage time effectively.
  • Valid driver’s license and state- and vehicle-specific driver credentials.
  • Ability to work a flexible schedule.
  • Ability to push, pull, bend, turn, pivot, transfer, and lift up to 50 pounds, and to routinely and repeatedly enter and exit the vehicle to assist members.
  • Ability to pass required physical exams, including a Department of Transportation (DOT) exam.
  • Successful background check, motor vehicle report, drug testing, and any other state-specific requirements.

Nice To Haves

  • Prior experience working as a driver.
  • Prior experience working with seniors and/or adults with special needs.
  • Knowledge of the local geographic area.
  • Where applicable, CPR, First Aid, and Passenger Assisted Safety & Sensitivity (PASS) certifications; these will be facilitated as part of job training.

Responsibilities

  • Conduct daily vehicle inspections and follow prescribed maintenance and fueling schedules, confirming wheelchair lifts and tie-down equipment are operating properly.
  • Notify a supervisor of mechanical or safety concerns and report repair or service needs as they occur.
  • Maintain vehicle cleanliness.
  • Exchange recommendations and insights with coworkers to support best practices for accommodating members’ needs during boarding, exiting, and transport.
  • Assist members with boarding and exiting and with special needs during transport.
  • Confirm members are securely fastened in the vehicle and transport them in a timely manner.
  • Maintain vehicle information, including route, mileage, fuel, and service records.
  • Maintain and secure company property, including the vehicle, phone, and fuel cards.
  • Communicate positively, courteously, and professionally with members and their families, coworkers, referral agencies, and the community.
  • Deliver information to family members as requested.
  • Report issues, concerns, or unusual occurrences to the lead driver, transportation coordinator, or center director.
  • Comply with company policies and procedures and safety and regulatory laws and standards.
  • Assist the transportation coordinator and/or center director in identifying and implementing operational efficiencies to enhance the member experience.
  • Perform other duties and responsibilities as changed or assigned.
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