Delivery Courier (Driver)

PharmaLogic•Salem, VA

About The Position

The Driver delivers nuclear pharmacy products and services to hospitals, physician's offices, community medical centers, and other medical facilities. The position follows assigned routes and internal schedule and quality standards, unloads products according to client specifications, and provides customer service to clients. The Driver also accepts applicable returns, handles radioactive delivery materials as directed, completes delivery paperwork, helps maintain vehicles and facility supplies, and performs routine vehicle safety checks. The role follows Standard Operating Procedures and applicable safety requirements and laws, obtains required DOT training and certification, and performs other related duties assigned by the Pharmacy Manager.

Requirements

High school diploma or equivalent.
Valid state driver's license.
Maintain a clean driving record.
Ability to plan routes efficiently and demonstrate proper driving etiquette.
Ability to drive safely in all types of weather and road conditions.
Ability to work schedules that may include early mornings, days, nights, holidays, weekends, overtime, and on-call work as needed.
Excellent critical-thinking, interpersonal communication, and customer service skills, along with good judgment and self-discipline.
May be required to pass a physical fitness assessment of strength, endurance, and stamina.
Manual dexterity to manipulate small items; regularly lift at least 50 pounds throughout each shift and lift 75 pounds on occasion.
Ability to stand, walk, and sit for four or more hours with limited rest intervals.
Good eye-hand coordination and fair eyesight, with or without corrective lenses.
Normal hearing in at least one ear, within a hearing range of 20 Hz to 20 kHz.
Ability to analyze situations, set priorities, meet deadlines, and maintain attention to detail in a fast-paced, dynamic environment.
Effective organizational skills.
Commitment to continuous learning.
Ability to work independently and as part of a team.

Nice To Haves

Prior driving, delivery, and/or customer service experience.

Responsibilities

Deliver nuclear pharmacy products to predetermined customers on specific routes while meeting internal schedule and quality standards.
Follow maps and directions to locate delivery locations efficiently.
Unload products according to client specifications and provide excellent customer service.
Serve as a customer service liaison, treating internal and external customers respectfully and assisting with customer complaints; inform management promptly of complaints or requests.
Accept applicable client returns, break down delivery cases, dispose of radioactive materials, and sanitize lead pigs.
Complete appropriate paperwork for deliveries and returns.
Maintain the cleanliness and appearance of delivery vehicles and the facility.
Assist with stocking products and supplies and tracking inventory; notify the Pharmacy Manager when items are low or need to be reordered or replaced.
Perform routine safety checks and pre-trip vehicle inspections according to company guidelines, and promptly report maintenance issues or malfunctions to the Pharmacy Manager.
Follow Standard Operating Procedures, company safety standards, and federal, state, and local laws.
Obtain required DOT training and certification.
Work various shifts based on location needs.
Perform other related duties as assigned by the Pharmacy Manager.