Driver - Valet

KW Property Management Careers•Miami Beach, FL

24d•Onsite

About The Position

The Driver - Valet provides customer service to building guests upon arrival and departure, parks vehicles in designated spaces, and retrieves them in a timely manner. The role also supports parking-lot order, key and equipment control, guest communications, and coordination with security and property management. Team members are expected to support KW Property Management & Consulting’s mission and demonstrate its GREAT values: greeting guests warmly, showing respect, exceeding expectations, being accountable, maintaining a positive attitude, and acting with trustworthiness and transparency. The position works outdoors year-round and is exposed to outside weather conditions. It may be full-time or part-time, with the schedule determined by the property and subject to change based on business needs. The employee must be able to operate vehicles with automatic and manual transmissions and lift objects weighing up to 25 pounds.

Requirements

Previous experience as a valet attendant.
At least three years of driving experience.
High school diploma or GED.
Valid driver’s license in the State of Florida.
Ability to operate vehicles with automatic and manual transmissions.
Ability to lift objects weighing up to 25 pounds.

Nice To Haves

Some college preferred.

Responsibilities

Greet guests as they arrive by vehicle and provide professional customer service.
Park vehicles in appropriate spaces and retrieve them in a timely manner.
Maintain the key-control system, keep keys secured, and account for keys in the assigned area, including cabinet boxes.
Keep the valet office locked when unattended and maintain it in a professional, presentable condition.
Direct contractors, service vendors, and delivery trucks to their designated parking spaces.
Maintain order and control vehicles in the parking lot.
Keep the front area, parking lot, entrance, ashtrays, front door, directory, and booth glass clean and neat; pick up litter and sweep as needed.
Keep memos, logbooks, and records organized and updated.
Learn and follow gate-house post orders, coordinating with security personnel to relieve them for breaks.
Follow receiving procedures and procedures for packages and correspondence delivered to the community for residents.
Make calls to residents clearly and professionally, use proper telephone etiquette, and direct inquiries about Association affairs to the management office.
Report observed violations of community rules and regulations.
Report maintenance issues, including burned-out lights, leaks, and broken equipment, to the Association office daily.
Control service-elevator keys during move-ins, move-outs, and deliveries.
Track and secure valet carts, including controlling their use and ensuring they are locked when not in use.
Follow emergency-response procedures and coordinate with Management, the Chief Engineer, or fire-rescue and police services as appropriate.
Know how the fire alarm system operates and report incidents to management.