Driver - Valet

KW PROPERTY MANAGEMENT AND CONSULTING•Miami Beach, FL
•Onsite

About The Position

Provides superior customer service to building guests upon arrival and departure. Parks guests’ vehicles in appropriate spaces and retrieves them in a timely manner. The role also involves maintaining vehicle and key control, keeping valet and entrance areas presentable, directing contractors and deliveries, following community receiving and emergency procedures, and reporting violations and maintenance issues. Work takes place outdoors year-round. Days and hours are determined by the property and may change to meet business needs; the position may be full-time or part-time.

Requirements

  • Previous experience as a valet attendant.
  • Three years of driving experience.
  • Valid Florida driver’s license.
  • Ability to operate vehicles with automatic and manual transmissions.
  • Ability to lift objects up to 25 pounds.

Nice To Haves

  • Some college preferred.

Responsibilities

  • Greet guests as vehicles approach the entry.
  • Park vehicles in appropriate spaces and retrieve them in a timely manner.
  • Maintain the key-control system, keep keys secured, and maintain an accurate count of keys, including cabinet-box keys.
  • Keep the valet office locked when unattended and maintain it in a professional, presentable condition.
  • Direct contractors, service vendors, and delivery trucks to designated parking spaces.
  • Maintain order and control of vehicles in the parking lot.
  • Keep the entrance and front area clean and neat, including picking up litter, sweeping as needed, cleaning ashtrays, and keeping the front door, directory, and booth glass free of fingerprints and dirt.
  • Keep memos, log books, and records organized and up to date.
  • Know and follow Gate House post orders, coordinating with security personnel to cover breaks.
  • Follow receiving policies and procedures, including procedures for packages and correspondence delivered to the community for residents.
  • Make clear, professional calls to residents and handle telephone calls using proper etiquette.
  • Direct inquiries about Association affairs to the management office.
  • Report observed violations of Rules and Regulations.
  • Report maintenance issues, including burned-out lights, leaks, and broken equipment, to the Association office daily.
  • Control service-elevator keys for move-ins, move-outs, and deliveries.
  • Control valet carts, track their location and users, and keep them locked when not in use.
  • Follow emergency-response policies and procedures, coordinating with Management, the Chief Engineer, or Fire Rescue and Police services.
  • Know how the fire alarm system operates and report incidents to management.
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