Driver - Valet

KW Property Management Careers•Miami Beach, FL

10d•Onsite

About The Position

The Driver - Valet provides customer service to building guests upon arrival and departure, parks vehicles in appropriate spaces, and retrieves them in a timely manner. The role also supports parking-lot operations, guest communications, building procedures, and coordination with security, management, and service personnel. Employees are expected to support KW Property Management & Consulting’s mission and demonstrate its GREAT values: greeting and smiling, showing respect, exceeding expectations, showing accountability and a positive attitude, and being trustworthy and transparent. This position works outdoors year-round and is exposed to outside weather conditions. It may be full-time or part-time, with days and hours determined by the property; schedules may change to meet business needs. The employee must be able to operate vehicles with automatic and manual transmissions and lift objects up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

Previous experience as a valet attendant.
At least three years of driving experience.
High school diploma or GED.
Valid Florida driver’s license.
Ability to operate vehicles with automatic and manual transmissions.
Ability to lift objects up to 25 pounds.

Nice To Haves

Some college preferred.

Responsibilities

Greet guests as their vehicles approach the entrance, park vehicles in appropriate spaces, and retrieve vehicles in a timely manner.
Maintain the key-control system, keep keys secured, and maintain an accurate count of keys, including cabinet keys.
Keep the valet office locked when unattended and maintain it in a professional, presentable condition.
Direct contractors, service vendors, delivery trucks, and other vehicles to designated parking spaces.
Maintain order and control of vehicles in the parking lot.
Keep the entrance and parking areas clean, including picking up litter, sweeping as needed, cleaning ashtrays, and keeping the front door, directory, and booth glass clean.
Keep memos, logbooks, records, and related materials orderly and up to date.
Follow gate-house post orders and coordinate with security personnel to relieve them for breaks.
Follow receiving policies and procedures and procedures for packages and correspondence delivered to the community for residents.
Make clear, professional calls to residents and handle incoming calls using proper phone etiquette.
Refer inquiries about Association affairs to the management office.
Report observed Rules and Regulations violations and report maintenance issues to the Association office daily.
Control service-elevator keys during move-ins, move-outs, and deliveries.
Track valet carts, including their locations and users, and keep them secured when not in use.
Follow emergency-response procedures and coordinate with Management, the Chief Engineer, or fire-rescue and police services.
Understand fire-alarm system operations and report incidents to management.