Driver - Transporter

Ascension Recovery Services•Morgantown, WV
•Onsite

About The Position

Wise Path Recovery Center – Aurora is hiring three full-time, non-exempt Drivers / Transporters for its transportation program serving individuals throughout north-central West Virginia. The program provides safe, dependable, and compassionate transportation to substance use disorder treatment, behavioral health services, aftercare, medication-assisted treatment, and other approved healthcare appointments. The position is based at 900 Fairmont Road in Morgantown, West Virginia, and reports to the Transportation Program Supervisor. Pay is $19.23 per hour. Schedules consist of staggered 8-hour shifts between approximately 8:00 a.m. and 10:00 p.m., Monday through Friday, with rotating weekend transportation needs. Travel is primarily within north-central West Virginia, with occasional travel elsewhere in the state. The position is currently supported through West Virginia’s Rural Health Transformation Program through September 30, 2027. One of the three positions will primarily operate a wheelchair-accessible vehicle. All drivers may be cross-trained to operate accessible transportation vehicles. Drivers in accessible transportation assignments will operate ramps and lifts, assist riders using mobility devices, and secure wheelchairs and occupants according to established procedures. Applicable program and transportation training will be provided. The role is about more than driving: Drivers help people access and remain connected to care. Candidates with peer recovery support experience, lived recovery experience, healthcare transportation experience, or a strong interest in supporting people in recovery are encouraged to apply. Eligible full-time employees may receive an employer contribution toward available health insurance or retirement benefits, along with other benefits offered by the organization.

Requirements

  • At least 18 years of age.
  • Valid driver's license and ability to meet organizational and vehicle insurance eligibility requirements.
  • Safe and responsible driving history.
  • Reliable attendance and strong punctuality.
  • Ability to remain calm, professional, and compassionate with individuals who may be experiencing stress, behavioral health symptoms, or early recovery challenges.
  • Ability to follow transportation schedules, policies, documentation requirements, and supervisory direction.
  • Ability to safely assist riders with mobility needs.
  • Ability to push a wheelchair and lift or move up to approximately 50 pounds, with or without reasonable accommodation.
  • Availability for assigned evening and rotating weekend transportation needs.
  • Ability to successfully complete required background, driving, exclusion, drug-screening, and program-specific eligibility requirements.

Nice To Haves

  • West Virginia Peer Recovery Support Specialist certification.
  • Personal lived experience with recovery and ability to use that experience appropriately to support others.
  • Previous experience in non-emergency medical transportation, healthcare transportation, paratransit, behavioral health, substance use treatment, recovery services, or professional driving.
  • Experience working with individuals receiving Medicaid-funded services.

Responsibilities

  • Provide safe, timely, and respectful transportation to treatment, behavioral health, recovery, aftercare, medication-assisted treatment, and other approved healthcare appointments.
  • Create a welcoming, trauma-informed environment for riders who may be entering treatment, experiencing anxiety, or navigating early recovery.
  • Maintain professional and appropriate boundaries with riders.
  • Communicate with dispatch and program leadership about arrivals, delays, wait times, cancellations, and transportation concerns.
  • Assist riders with safely entering and exiting vehicles when appropriate.
  • Ensure seat belts and required safety restraints are properly used.
  • Complete trip documentation and transportation logs accurately and on time.
  • Perform required pre-trip and post-trip vehicle inspections.
  • Keep assigned vehicles clean, organized, fueled, and appropriately stocked.
  • Follow emergency, incident-reporting, and escalation procedures.
  • Protect rider privacy and comply with applicable confidentiality requirements, including HIPAA and 42 CFR Part 2.
  • Follow organizational, transportation, safety, and driver-conduct requirements.
  • For wheelchair-accessible transportation assignments, operate wheelchair ramps and lifts safely; assist riders using mobility devices; position and secure wheelchairs and mobility equipment; confirm required securement points and occupant restraints; load and unload riders using established procedures; and complete required wheelchair transportation and passenger-assistance training.

Benefits

  • Eligible full-time employees may receive an employer contribution toward available health insurance or retirement benefits.
  • Other benefits offered by the organization.
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