Driver - Transporter

Ascension Recovery Services • Morgantown, WV

8d • Onsite

About The Position

Wise Path Recovery Center – Aurora is hiring Drivers / Transporters for a transportation program serving individuals throughout north-central West Virginia. The role provides safe, dependable and compassionate transportation to substance use disorder treatment, behavioral health services, recovery and aftercare appointments, medication-assisted treatment, and other approved healthcare services. Drivers help reduce transportation barriers and support riders in accessing care.

The position is based in Morgantown, West Virginia, with a primary worksite at 900 Fairmont Road. Drivers work staggered 8-hour shifts between approximately 8:00 a.m. and 10:00 p.m., Monday through Friday, with rotating weekend transportation needs. The service area is primarily north-central West Virginia, with occasional travel to other parts of the state. One of the three positions will primarily operate a wheelchair-accessible vehicle; all drivers may be cross-trained to operate accessible vehicles. The role is full-time and non-exempt, pays $19.23 per hour, and reports to the Transportation Program Supervisor. The position is currently supported through West Virginia's Rural Health Transformation Program through September 30, 2027.

Drivers create a welcoming, trauma-informed environment, maintain appropriate professional boundaries, communicate with dispatch and program leadership, assist riders as appropriate, and complete required safety checks and documentation. They must protect rider privacy and follow applicable confidentiality requirements, including HIPAA and 42 CFR Part 2, as well as organizational, transportation, safety and driver-conduct policies.

Drivers assigned to wheelchair-accessible transportation operate ramps and lifts, assist riders using mobility devices, secure wheelchairs and other mobility equipment, and follow safe loading and unloading procedures. Wise Path provides applicable training based on program and transportation requirements.

Requirements

• Be at least 18 years of age.
• Have a valid driver's license and meet organizational and vehicle insurance eligibility requirements.
• Have a safe and responsible driving history.
• Have reliable attendance and strong punctuality.
• Remain calm, professional and compassionate when working with individuals experiencing stress, behavioral health symptoms or early recovery challenges.
• Follow transportation schedules, policies, documentation requirements and supervisory direction.
• Safely assist riders with mobility needs.
• Be able to push a wheelchair and lift or move up to approximately 50 pounds, with or without reasonable accommodation.
• Be available for assigned evening and rotating weekend transportation needs.
• Successfully complete required background, driving, exclusion, drug-screening and program-specific eligibility requirements.

Nice To Haves

• West Virginia Peer Recovery Support Specialist certification.
• Personal lived experience with recovery and the ability to use that experience appropriately in support of others.
• Previous experience in non-emergency medical transportation, healthcare transportation, paratransit, behavioral health, substance use treatment, recovery services or professional driving.
• Experience working with individuals receiving Medicaid-funded services.

Responsibilities

• Provide safe, timely and respectful transportation to treatment, behavioral health, recovery, aftercare, medication-assisted treatment and other approved healthcare appointments.
• Create a welcoming, trauma-informed environment for riders who may be entering treatment, experiencing anxiety or navigating early recovery.
• Maintain professional and appropriate boundaries with riders.
• Communicate with dispatch and program leadership about arrivals, delays, wait times, cancellations and transportation concerns.
• Assist riders with safely entering and exiting vehicles when appropriate.
• Ensure seat belts and required safety restraints are properly used.
• Complete trip documentation and transportation logs accurately and on time.
• Perform required pre-trip and post-trip vehicle inspections.
• Keep assigned vehicles clean, organized, fueled and appropriately stocked.
• Follow emergency, incident-reporting and escalation procedures.
• Protect rider privacy and comply with applicable confidentiality requirements, including HIPAA and 42 CFR Part 2.
• Follow organizational, transportation, safety and driver-conduct requirements.
• For accessible-vehicle assignments, safely operate wheelchair ramps and lifts and assist riders using mobility devices.
• For accessible-vehicle assignments, properly position and secure wheelchairs and mobility equipment and confirm securement points and occupant restraints are engaged.
• For accessible-vehicle assignments, safely load and unload riders and complete required wheelchair transportation and passenger-assistance training.

Benefits

• Eligible full-time employees may receive an employer contribution toward available health insurance or retirement benefits, along with other benefits offered by the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed