Patient Driver Transporter

Fresenius Medical Care • Quincy, MA

4d

About The Position

Responsible for the safe, expeditious delivery and pickup of dialysis equipment and supplies to assigned medical facilities and defined locations. The role drives a ¾-ton pickup truck in accordance with Department of Transportation regulations and guidelines and supports FMCNA’s mission, vision, core values, and customer service philosophy. The position follows the FMCNA Compliance Program and applicable regulatory and company policies.

The transporter delivers and collects equipment and supplies, conducts vehicle checks, maintains mileage and fuel records, loads and unloads freight, and keeps the truck, machines, and carts clean. The role also supports inventory management and stocking at customer sites and area storage facilities, delivers patient charts, observes conditions at facilities, and handles or escalates customer concerns. The position requires compliance with federal and state DOT regulations and ongoing training in manufacturing practices, health and safety, and compliance.

This is physically demanding work involving repetitive lifting and carrying, sometimes up multiple flights of stairs, and extended periods of sitting, standing, and walking. Truck operation may average 6 to 11 hours per day. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The position requires a high school diploma or equivalent, at least one year of professional driving experience, a clean driving record for the past five years, and a current driver’s license. Candidates must be able to read and understand English, communicate well verbally and in writing, and use a cell phone and pager. Pay depends on work location and qualifications; the stated rate is $XX–$XX. The position offers medical, dental, and vision insurance, a 401(k) with company match, paid time off, and parental leave. Fresenius Medical Care maintains a drug-free workplace and is an equal opportunity employer.

Requirements

• High school diploma or equivalent.
• At least one year of professional driving experience.
• Clean driving record for the past five years.
• Current driver’s license.
• Ability to read and understand English.
• Good written communication skills, including legible handwriting, and good verbal communication skills.
• Ability to use a cell phone and pager.
• Ability to repeatedly lift and carry 25–50 pounds; some deliveries require carrying product up multiple flights of stairs.
• Ability to move machines and equipment weighing up to 350 pounds.
• Ability to sit, stand, and walk for extended periods.
• Ability to operate a truck, which may average 6 to 11 hours per day.

Responsibilities

• Pick up and deliver dialysis equipment to and from assigned medical facilities according to established safety procedures and guidelines.
• Perform duties with the goal of achieving OSHA-related targets for recordable incidents and lost-time incidents.
• Review the truck’s checklist before operating the vehicle.
• Maintain current hospital information in the truck, including directions and addresses.
• Log mileage and fuel levels, maintain the truck mileage log, and perform pre- and post-trip vehicle inspections; identify and appropriately address problems.
• May perform routine truck maintenance, including checking oil and gas weekly.
• Load and unload freight according to specified procedures and regulations.
• Maintain the cleanliness of the truck, machines, and carts.
• Deliver orders on time and provide courteous, professional service with integrity.
• May set up products or place them on shelves or racks at customer sites.
• Rotate and check existing inventory to ensure adequate product availability for customers.
• Order supplies at the area storage facility as needed and report supply inventory monthly.
• Stock carts and bins with medical supplies and ensure required forms are available in carts.
• Move machines and equipment weighing up to 350 pounds.
• Operate material-handling equipment safely and efficiently according to established procedures, as required.
• May note and possibly resolve customer complaints; report more complex issues and complaints to the Regional Manager.
• Observe and report pertinent anomalies at customer sites and medical facilities.
• Deliver patient charts to the area office weekly.
• Follow federal and state DOT regulations, including gross vehicle weight and hours-of-service requirements.
• Identify and recommend route improvements to management as appropriate.
• Participate in monthly, quarterly, and annual training on Good Manufacturing Practices, Health & Safety, and Compliance.
• Maintain current knowledge of annually revised regulatory standards, including OSHA, DOT, EPA, FDA, and applicable state agencies.
• Maintain a satisfactory driving record, drive safely and within legal speed limits, refrain from alcohol consumption while on duty, and refrain from smoking in the truck or facility.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) with company match
• Paid time off
• Parental leave
• Potential for performance-based bonuses, depending on company and individual performance, where applicable

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED