Patient Driver Transporter

Fresenius Medical Care•Quincy, MA

About The Position

Responsible for the safe, expeditious delivery and pickup of dialysis equipment and supplies to assigned medical facilities and defined locations. The role involves driving a ¾-ton pickup truck in accordance with Department of Transportation (DOT) regulations and guidelines. The employee supports FMCNA’s mission, vision, core values, and customer service philosophy and follows its Compliance Program and applicable regulatory and company policies. The position requires frequent repetitive lifting and carrying of objects weighing 25–50 pounds, with some deliveries involving carrying products up multiple flights of stairs. Work includes extended periods of sitting, standing, and walking, and truck operation may average 6 to 11 hours per day. The position requires at least one year of professional driving experience, a clean driving record for the past five years, and a current driver’s license.

Requirements

  • High school diploma or equivalent.
  • At least one year of professional driving experience.
  • Clean driving record for the past five years.
  • Current driver’s license.
  • Ability to read and understand English.
  • Good written and verbal communication skills, including legible handwriting.
  • Ability to use a cell phone and pager.
  • Ability to repeatedly lift and carry objects weighing 25–50 pounds.
  • Ability to move machines and equipment weighing up to 350 pounds.

Responsibilities

  • Pick up and deliver dialysis equipment to and from assigned medical facilities according to established safety procedures and guidelines.
  • Perform duties with the goal of achieving OSHA-related targets for recordable incidents and lost-time incidents.
  • Review the truck checklist before operating the vehicle.
  • Maintain a binder of current hospital information, including directions and addresses, in the truck.
  • Log mileage and fuel levels and maintain the truck mileage log.
  • Perform pre-trip and post-trip inspections, identify vehicle problems, and address them appropriately.
  • May perform routine truck maintenance, including checking oil and gas weekly.
  • Load and unload freight according to specified procedures and regulations.
  • Maintain the cleanliness of the truck, machines, and carts.
  • Provide timely deliveries and courteous, professional service to maintain good customer relations.
  • May set up products or place them on shelves or racks at customer sites.
  • Rotate and check existing product inventory to ensure adequate customer stock.
  • Order supplies at the area storage facility as needed and report supply inventory monthly.
  • Stock carts and bins with medical supplies as needed, including forms required by nurse managers.
  • Move machines and equipment weighing up to 350 pounds.
  • Operate material-handling equipment safely and efficiently according to established procedures.
  • May note and possibly resolve customer complaints; report more complex issues and complaints to the Regional Manager.
  • Observe and report pertinent anomalies at customer sites and medical facilities.
  • Deliver patient charts to the area office weekly.
  • Follow all federal and state-specific DOT regulations, including gross vehicle weight and hours-of-service requirements.
  • Identify and recommend route improvements to management as appropriate.
  • Participate in monthly, quarterly, or annual training for Good Manufacturing Practices, Health & Safety, and Compliance.
  • Maintain current knowledge of annually revised regulatory standards, including OSHA, DOT, EPA, FDA, and applicable state agencies.
  • Maintain a satisfactory driving record and drive safely within legal speed limits.
  • Refrain from alcohol consumption while on duty and from smoking in the truck or facility.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Paid time off
  • Parental leave
  • Potential for performance-based bonuses, depending on company and individual performance, for bonus-eligible positions
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