Driver, Shuttle - 6:30a - 10:30a M-F

Mass General Brigham•Boston, MA

1d•$19 - $27•Onsite

About The Position

The Driver, Shuttle operates shuttle buses and/or passenger coach-type vehicles to safely transport passengers to various destinations. The driver follows scheduled shuttle routes and departure times assigned by the Manager, Supervisor, and/or Dispatcher, and complies with traffic laws, company policies, and applicable regulations. The role provides courteous, professional passenger service, communicates with dispatch about detours or delays, maintains trip and vehicle records, and assists passengers who need help boarding or disembarking, including via the wheelchair lift. The position reports to the Supervisor of Transportation or a designated individual when the Supervisor is absent. This is an onsite, regular position at 80 Blossom Street, scheduled for 20 hours per week, Monday through Friday from 6:30 a.m. to 10:30 a.m. The role requires a Massachusetts commercial driver’s license and 1–2 years of shuttle bus driving experience.

Requirements

Proven experience as a shuttle bus driver: 1–2 years required.
Required Massachusetts Commercial Driver’s License.
Required MGH Security RMV Check/Registry of Motor Vehicles Driving Report.
Excellent driving skills for shuttle buses and coach-type vehicles, including safe navigation in varied road and weather conditions.
Attention to detail and accuracy in record-keeping and documentation.
Strong improvisational skills.
Knowledge of basic vehicle maintenance procedures.
Excellent customer service skills.
Ability to obtain a DOT medical card from Occupational Health.
Ability to possess and maintain Air Brake and Passenger Endorsements on a CDL license.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Operate shuttle buses and/or passenger coach-type vehicles safely and transport passengers to assigned destinations.
Follow scheduled shuttle routes and departure times prepared by the Manager, Supervisor, and/or Dispatcher.
Provide safe, courteous, and professional service to passengers while traveling to and from destinations.
Communicate with dispatch for guidance about detours or delays.
Operate vehicles in accordance with Mass General Brigham Fleet Safety Program policies and procedures and applicable federal, state, and local laws and regulations.
Maintain accurate logs of passenger counts, completed trips, mileage, vehicle interior and exterior inspections, and other requested information.
Ensure compliance with seated and standing passenger limits.
Assist passengers with disabilities and others who need help boarding or disembarking, using the wheelchair lift as needed.
Immediately report vehicle or passenger emergencies and concerns to the Supervisor and/or Dispatcher.