Driver, Shuttle - 2:30p-6:30p M-F

Mass General Brigham • Boston, MA

1d • Onsite

About The Position

The Shuttle Driver operates shuttle buses and/or passenger coach-type vehicles to safely transport passengers to various destinations. The driver follows scheduled routes and departure times prepared by the Manager, Supervisor, and/or Dispatcher, and complies with traffic laws, company policies, and Mass General Brigham Fleet Safety Program policies and procedures. The role is onsite at 80 Blossom Street and is scheduled for 20 hours per week, Monday through Friday from 2:30 p.m. to 6:30 p.m.

The driver provides courteous, professional passenger service, communicates with dispatch about detours or delays, maintains accurate trip and vehicle-inspection logs, observes passenger limits, and assists passengers with disabilities or others who need help boarding and disembarking using the wheelchair lift. The driver promptly reports vehicle or passenger emergencies and concerns to the Supervisor or Dispatcher. The position reports to the Supervisor of Transportation, or to a designated individual when the Supervisor is absent.

Requirements

• Proven experience as a shuttle bus driver: 1–2 years required.
• Massachusetts Commercial Driver's License required.
• MGH Security RMV Check/Registry of Motor Vehicles Driving Report – MGB Internal required.
• Excellent driving skills for shuttle buses and coach-type vehicles, including the ability to navigate varying road and weather conditions safely.
• Attention to detail and accuracy in record-keeping and documentation.
• Strong improvisational skills.
• Knowledge of basic vehicle maintenance procedures.
• Excellent customer service skills.
• Ability to obtain a DOT medical card from Occupational Health.
• Ability to possess and maintain Air Brake and Passenger endorsements on a CDL license.

Nice To Haves

• High school diploma or equivalent preferred.

Responsibilities

• Safely transport passengers to destinations while following scheduled routes and departure times.
• Provide courteous and professional service to passengers.
• Communicate with dispatch for guidance regarding detours or delays.
• Operate vehicles in compliance with Mass General Brigham Fleet Safety Program policies and procedures and applicable federal, state, and local laws and regulations.
• Maintain accurate logs of passenger counts, completed trips, mileage, vehicle interior and exterior inspections, and other requested information.
• Ensure compliance with seated and standing passenger limits.
• Assist passengers with disabilities and others needing help to board and disembark using the wheelchair lift.
• Immediately report vehicle or passenger emergencies and concerns to the Supervisor and/or Dispatcher.

Benefits

• Competitive base pay.
• Comprehensive benefits.
• Career advancement opportunities.
• Differentials, premiums, and bonuses as applicable.
• Recognition programs designed to celebrate contributions and support professional growth.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED