Driver Recruiter

U.S. Xpress Enterprises, Inc.•Chattanooga, TN

27d•$42,000 - $44,000•Hybrid

About The Position

The Driver Recruiter manages the recruitment and hiring of drivers for U.S. Xpress, screening and interviewing applicants and exercising discretion to determine hiring eligibility according to company guidelines and Department of Transportation rules and regulations. The role owns the recruiting process from sourcing through closing candidates, helps provide a positive candidate experience, and communicates the company’s mission, culture, compensation, benefits, and job opportunities to applicants. The position partners with leadership and coworkers to resolve recruiting issues, manage expectations, and support hiring objectives. It is a hybrid role combining remote work with in-office collaboration; the amount of time spent in each setting may vary and is subject to management.

Requirements

Associate’s degree in a related field or equivalent years of experience; equivalent experience is defined as one year of professional experience for each year of college requested.
At least 2 years of experience in a call center environment, inside sales, or a related field.
Professional communication skills and courtesy, including the ability to communicate concisely and logically while being sensitive to audience diversity.
Strong Microsoft Office skills, including Word, Excel, and Outlook.
Sound judgment, de-escalation, and problem-solving skills.
Ability to build rapport and relationships over the phone.
Self-motivated and detail-oriented.
Ability to assess organizational dynamics and manage change.
Ability to work quickly and efficiently, test solutions, learn, and iterate.
Proactive and pragmatic problem-solving ability.
Ability to communicate effectively across multiple mediums.
Ability to switch between independent work and collaborative sessions.
Ability to work efficiently in both structured office and remote settings.
Availability for in-person coworker collaboration, impromptu meetings, and recruiting questions and feedback.
Comfort with digital collaboration tools and face-to-face interactions in the office.

Nice To Haves

Transportation and/or logistics industry experience.

Responsibilities

Manage driver recruitment from sourcing and screening through interviewing and closing candidates for existing openings.
Maintain knowledge of transportation rules and regulations and U.S. Xpress hiring guidelines.
Interview applicants, gather and analyze information, and determine whether they meet hiring guidelines.
Review motor vehicle records (MVR), DAC reports, and criminal backgrounds of potential applicants.
Use discretion to extend offers to qualified applicants while providing a positive candidate experience.
Provide applicants with U.S. Xpress over-the-road and Dedicated job openings on a daily basis.
Maintain knowledge of compensation offerings, benefits, and salary structures.
Partner with leadership to manage driver expectations, resolve recruiting issues, and advise throughout the recruiting process.
Use de-escalation skills when communicating sensitive decisions to disqualify applicants.
Enter driver information accurately in TenStreet and confirm that it flows to Pegasus.
Promote company-wide recruiting, marketing, employee referral, and job-posting programs.
Communicate U.S. Xpress’ mission and culture to candidates.
Collaborate in person with employees at all organizational levels.
Attend in-person meetings and training, contribute input and advice, and stay informed about developments, goals, and objectives.
Engage remotely and in person with customers and potential customers to establish rapport, communication, and expectations.
Attend office celebrations and driver acknowledgments, such as the Million Miler Walk.