Driver Qualification Coordinator

MERCER TRANSPORTATION•Louisville, KY
•$0 - $18

About The Position

The Driver Qualification Coordinator maintains Mercer’s qualified driver files, reviews driver qualifications for new recruits, and provides administrative support for development of the DOT driver compliance file. The role prepares recruiting files, performs reference checks, follows state procedures for obtaining motor vehicle records, maintains recruit and termination statuses, and assists with filing and purging driver qualification documents. The position handles sensitive financial and personal information and requires discretion and careful safeguarding of that information.

Requirements

  • High school diploma or GED/High School Equivalence Certificate, including knowledge of U.S. geography.
  • Three years of clerical experience, including at least one year involving a multi-phone system, customer service, or similar business acumen, with a concentration on organization, coordination, financial discretion, and responsible performance of duties.
  • Discretion and a secure financial background, with vigilance in safeguarding sensitive information.
  • Ability to answer phones, maintain accurate correspondence, and address routine and non-routine questions.
  • Excellent verbal and written communication skills and the ability to convey information clearly.
  • Ability to listen attentively, understand others’ points, ask questions as appropriate, and avoid interrupting at inappropriate times.
  • Excellent organizational skills and ability to develop systems and processes.
  • Ability to work independently on assigned tasks and accept direction on assignments.
  • Proficiency with a keyboard, mouse, 10-key calculator, and other office equipment.
  • Ability to pass a pre-employment PC skills test.
  • Ability to sit, stand, or walk for extended periods; operate office equipment; and lift up to 25 pounds.
  • Visual acuity and ability to see and hear within normal parameters; use hands and fingers to operate a keyboard, mouse, equipment, or controls; and reach above shoulder height and below the waist or lift documents and materials throughout the workday.
  • Use proper lifting techniques.

Nice To Haves

  • Truck industry experience.

Responsibilities

  • Prepare recruiting files for prospective contractors and drivers.
  • Perform reference checks, including DAC and past employers.
  • Follow individual state procedures for acquiring motor vehicle records (MVRs).
  • Update recruit status in the computer.
  • Report driver terminations to DAC and update status in the computer.
  • Assist in filing documentation in the driver qualification file.
  • Purge documents from the driver qualification file when necessary.
  • Answer phones, maintain accurate correspondence, and respond to routine and non-routine questions.
  • Safeguard sensitive financial and personal information.
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