Senior Driver Onboarding Qualification Specialist

Vital Tech Solutions•Canton, MI

About The Position

The Senior Driver Recruiting & Qualification Specialist manages driver qualification and processing for Company Drivers and Independent Contractors. The role oversees application reviews, employment verifications, Driver Qualification File (DQF) preparation and maintenance, background and safety screenings, and collection and verification of Independent Contractor tractor and equipment documentation. The specialist applies knowledge of DOT/FMCSA regulations and transportation recruiting and driver qualification practices while independently managing multiple applicant files with accuracy, organization, and compliance. The role collaborates with Recruiting, other Processing Specialists, Safety, Risk/Permits, and Onboarding to ensure driver and equipment requirements are completed within established timelines. It also maintains records in company systems, tracks outstanding requirements, supports audits and quality assurance, and recommends improvements to processing workflows.

Requirements

At least three years of experience in CDL driver recruiting, driver application processing, driver qualification, or a related transportation compliance position.
Working knowledge of DOT/FMCSA regulations and driver qualification standards, including DQF requirements and employment verification guidelines.
Experience obtaining and processing Verifications of Employment (VOEs), MVRs, PSP reports, background screenings, and related qualification documents.
Experience with transportation recruiting software, applicant tracking platforms, or driver qualification management systems.
Ability to independently manage multiple driver qualification files while maintaining accuracy, organization, and productivity.
Strong attention to detail, organizational abilities, critical thinking, and problem-solving skills.
Ability to recognize documentation errors, missing information, and compliance concerns and take appropriate action to resolve them.
Effective written and verbal communication skills and the ability to work professionally with internal teams and external contacts.

Responsibilities

Evaluate and process applications for Company Drivers and Independent Contractors, verifying completeness and qualification criteria.
Conduct employment history verifications with previous employers, document responses, follow up as needed, and address discrepancies.
Compile, examine, and maintain Driver Qualification Files (DQFs) in accordance with applicable DOT/FMCSA standards.
Request, review, and process Motor Vehicle Records (MVRs), PSP reports, background checks, and other required qualification records.
Facilitate pre-employment drug screening, medical certification requirements, and applicable Drug and Alcohol Clearinghouse procedures.
Identify incomplete records, conflicting information, and potential qualification issues, and work with appropriate departments to resolve them.
Gather and evaluate Independent Contractor tractor documentation, including registrations, cab cards, ownership or lease documents, insurance certificates, and inspection records.
Validate equipment details such as VINs, tractor identification, ownership records, and supporting documentation.
Coordinate preparation, submission, and completion of Independent Contractor equipment lease agreements and related paperwork.
Review equipment records for accuracy, completeness, validity, expiration dates, and compliance with company standards.
Contact Independent Contractors to obtain outstanding documentation and correct expired, incomplete, or inaccurate information.
Coordinate with Safety, Risk/Permits, and Onboarding to ensure equipment requirements are satisfied before activation.
Maintain organized, up-to-date tractor and equipment records in designated company platforms.
Communicate with Recruiting about application updates and outstanding requirements, and help applicants progress through the processing pipeline.
Coordinate with Processing Specialists to support standardized procedures, accurate documentation, and efficient file management.
Partner with Safety, Risk/Permits, and Onboarding to resolve qualification and equipment compliance issues and confirm requirements before file transition.
Communicate with applicants, former employers, third-party vendors, Independent Contractors, and internal departments to obtain information and resolve processing issues.
Manage multiple applicant files, prioritize work according to deadlines and business needs, and address potential delays.
Enter, update, and maintain applicant information, driver qualification records, and processing progress in CRM and other designated systems.
Ensure records are documented, organized, accessible, and retained according to company policies and procedures.
Track outstanding file requirements and follow up to keep applications within expected turnaround times.
Evaluate processing practices and recommend improvements to efficiency, documentation quality, and workflow consistency.
Assist with file audits, quality assurance reviews, departmental reporting, and process improvement initiatives within the Capacity Development department.