Driver Manager

Penske•Greensboro, NC
•Onsite

About The Position

This position is with EPES Transport, LLC., a division of Penske Logistics, based in Greensboro, North Carolina. The Driver Manager directs, coordinates, and supervises driver activities to support driver and equipment productivity. The role maintains ongoing communication with drivers using various communication devices, with a focus on driver utilization, retention, idle time, fuel compliance, and out-of-route miles. It also monitors key measures related to safety, hours of service, on-time customer service, productivity, and compliance with company policies and procedures. The position is onsite, Monday through Friday, from 7:00 AM to 4:30 PM. Scheduling flexibility is required, including the ability to work first, second, and third shifts as needed.

Requirements

  • High school diploma or GED.
  • At least 2 years of experience in transportation.
  • Strong attention to detail, accuracy, and sense of urgency.
  • Strong written and verbal communication skills.
  • Ability to learn and regularly operate various computer systems across different platforms.
  • Ability to develop and maintain professional working relationships with customers and Penske associates.
  • Ability to use critical thinking to analyze information, communicate appropriately, make decisions within the framework of standard operating procedures, solve problems, evaluate results, and determine whether further action is needed.
  • Ability to work first, second, and third shifts as needed and flexibility with scheduling.
  • Regular, predictable, full attendance is an essential function of the job.
  • Willingness to travel as necessary, work the required schedule and location, complete a Penske employment application, submit to a background investigation (including past employment, education, and criminal history), and undergo drug screening.

Responsibilities

  • Monitor and manage the dispatch system for 25 or more drivers, including ETA/PTA, load assignments, utilization, and home time.
  • Manage vacation, time-off, and payroll inquiries based on company, driver, and customer needs.
  • Train and counsel drivers, including onboarding new drivers on policies, initiatives, and expectations, with a focus on retention, hours of service, safety, utilization, and check-ins.
  • Coordinate vehicle maintenance with Penske Truck Leasing.
  • Communicate with Load Planning and Customer Service to meet customer, driver, and company needs.
  • Support Penske’s Quality System and its objectives, as applicable.
  • Complete other projects and tasks as assigned.
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