Driver Manager

URS Group•Phoenix, AZ

10d•Onsite

About The Position

United Road is the largest finished vehicle logistics company in North America, moving new and used vehicles for OEMs, dealerships, auctions, and fleet operators through company drivers, owner-operators, and third-party carriers in its Haully network. The Driver Manager supports the company’s Partnership pillar by managing a group of drivers and/or independent contractors and overseeing the day-to-day execution of the assigned fleet. Reporting to a Fleet Manager with an operational region, the role is accountable for drivers’ service, safety, quality, productivity, and retention, while maintaining positive employee relationships. The Driver Manager conducts performance reviews and determines corrective action plans when performance falls below expectations. This is an on-site position in Phoenix, Arizona. United Road describes it as a full-time role and offers benefits that include medical, dental, and vision coverage, life and disability insurance, an employee assistance program, a 401(k) with company match, paid time off, and paid holidays.

Requirements

At least two years of progressively responsible, directly related work experience.
Demonstrated ability to manage time, interpersonal relationships, resources, and information effectively.
Excellent reading comprehension and oral and written communication skills.
Ability to maintain confidential information.
Attention to detail.
Ability to work independently with minimal supervision and as part of a team.
Ability to develop and maintain effective working relationships with coworkers.
Strong Excel and Microsoft Office Suite skills.

Nice To Haves

A bachelor’s degree in a work-related discipline or field from an accredited college, or appropriate work experience, is preferred.
Experience in the trucking sector is a plus.
Passion for workforce development.

Responsibilities

Set driver performance expectations, conduct regular reviews, and implement corrective action processes.
Work with the Fleet Manager, Human Resources, and/or Safety department on issues that may result in termination or, for independent contractors, lease cancellation.
Oversee drivers’ safety and regulatory performance and implement corrective action plans for drivers below goal.
Work with Safety Coordinators to ensure compliance with FMCSA regulations, including hours of service, random drug testing, licensing, and endorsements.
Resolve issues raised by assigned drivers and support driver retention.
Train and mentor drivers in the use of tools and systems, including Pedigree and the Magnus Driver App.
Track and manage driver schedules, including planned time off, holiday pay compliance, and vacations.
Resolve driver payroll discrepancies, including authorizing additional accessorial and hourly pay when appropriate.
Manage driver utilization and work with load planners to improve driver productivity.
Ensure drivers execute assigned work and comply with company policies, procedures, and Core Values.
Contribute to a trusting, collaborative, high-performance culture.
Support load planning with load replanning and recovery.
Continue working until driver issues are resolved for the day or a proper handoff has been made.
Monitor deliveries and pickups for service failures and proactively alert load planning and/or customer service about loads at risk of failure.

Benefits

BCBS PPO medical insurance with telehealth, including a zero-dollar-out-of-paycheck medical plan.
Delta Dental coverage.
NVA Vision coverage.
Company-paid life and AD&D insurance.
Supplemental life and dependent life insurance.
Short-term disability insurance.
Employee Assistance Program (EAP) and employee assistance resources.
401(k) with company match.
PTO program covering vacation, sick, personal, jury, and bereavement leave.
Six paid holidays.
New vehicle supplier discounts.
Wellness discounts.