Driver Manager

URS Midwest Inc•Phoenix, AZ

10d•Onsite

About The Position

The Driver Manager is a key leadership position responsible for day-to-day execution and performance of an assigned group of drivers and/or independent contractors (ICs). Reporting to a Fleet Manager with an operational region, the role is accountable for service, safety, quality, productivity, and retention, while maintaining positive employee relationships. The Driver Manager conducts regular performance reviews and develops corrective action plans when performance is below expectations. The position is based on-site in Phoenix, Arizona.

Requirements

A minimum of two years of progressively responsible, directly related work experience.
Demonstrated ability to manage time, interpersonal relationships, resources, and information effectively.
Excellent reading comprehension and oral and written communication skills.
Ability to maintain confidential information.
Attention to detail.
Ability to work independently with minimal supervision and as part of a team.
Ability to develop and maintain effective working relationships with coworkers.
Strong skills with Excel and the Microsoft Office Suite.

Nice To Haves

Bachelor’s degree in a work-related discipline or field from an accredited college, or appropriate work experience.
Experience working in the trucking sector.
Passion for workforce development.

Responsibilities

Set driver performance expectations, conduct regular reviews, and implement corrective action processes.
Work with the Fleet Manager, HR, and/or Safety department on issues that may result in termination or, for ICs, lease cancellation.
Ensure driver safety and regulatory performance, and implement corrective action plans for drivers below goals.
Work with Safety Coordinators to ensure compliance with FMCSA regulations, including hours of service, random drug testing, and proper licensing and endorsements.
Resolve issues with assigned drivers and remain engaged until the issue is resolved or properly handed off.
Support driver retention and maintain positive employee relationships.
Train and mentor drivers, including on the proper use of tools and systems such as Pedigree and the Magnus Driver App.
Track and manage driver schedules, including planned time off, holiday pay compliance, and vacations.
Resolve driver payroll discrepancies, including authorizing additional accessorial and hourly pay when appropriate.
Manage driver utilization to meet targeted levels and work with load planners to improve productivity.
Ensure drivers execute their assigned work.
Enforce compliance with Company policies and procedures, including United Road Core Values.
Contribute to a trusting, collaborative, high-performance culture that values employee contributions.
Support load planning with load replanning and recovery.
Monitor deliveries and pickups for service failures and proactively alert load planning and/or customer service about loads at risk of failure.