Driver Manager

Western Express•Plainfield, CT

3d•Onsite

About The Position

The Driver Manager maintains communication with an assigned team of drivers to support efficient operations and productivity. The role monitors shipments and freight delivery, works with cross-functional departments on company initiatives, and serves as drivers’ primary point of contact for on-road concerns. It also communicates safety expectations and supports compliance with Department of Transportation (DOT) regulations. In-person, in-office attendance is an essential function of the position. The schedule is Monday through Friday, 7:00 AM–5:00 PM, with occasional Saturday shifts as needed. Western Express describes its culture as family-oriented, with a small-town, tight-knit atmosphere at outside terminals. The company offers competitive pay, benefits, paid time off, and paid holidays.

Requirements

Relevant sales, leadership, or management experience within the transportation industry.
A proven track record of success and ability to lead by example and drive team performance.
Strong problem-solving and critical-thinking skills, including the ability to develop solutions to operational challenges.
Excellent organizational and prioritization skills and ability to manage competing demands in a fast-paced environment.
Competitive, results-driven mindset and desire to achieve goals and exceed expectations.
Resilient, solutions-oriented attitude and commitment to accountability, continuous improvement, and operational excellence.
Ability to attend work in person at the office; in-person attendance is an essential function.

Responsibilities

Maintain daily communication with an assigned team of drivers to promote efficient operations and productivity.
Monitor shipments and ensure freight is delivered accurately and on schedule.
Collaborate with cross-functional departments to support companywide initiatives and organizational objectives.
Build and maintain professional relationships with drivers, serving as their primary contact for on-road concerns.
Resolve driver issues and support drivers’ continued growth and development within the organization.
Communicate safety expectations and ensure drivers adhere to applicable DOT regulations.
Track freight shipments, monitor delivery progress, and address potential delays to ensure on-time delivery.