Driver Manager

Heniff Transportation Systems•Hazel Crest, IL

1d•$53,300 - $73,300

About The Position

The Driver Manager is responsible and accountable for assigning jobs to ensure efficient driver operations, following company policies, and conducting work safely. The role coordinates drivers, loads, and equipment to support timely customer service, maximize utilization and profitability, and comply with applicable safety requirements. It typically operates in a standard office environment and may involve travel to the corporate office and other locations.

Requirements

Associate’s degree or equivalent work experience.
Proficiency with Microsoft Word, Outlook, Excel, and similar tools.
Minimum of 5 years of related experience.
Familiarity with DOT and OSHA regulations.
Some travel to the corporate office and other locations.
Willingness and ability to work a flexible schedule.
Valid driver’s license and ability to meet company driving requirements.
Strong organizational, administrative, and analytical skills.
Solid communication skills and attention to detail.
Ability to be flexible and adapt to change in a fast-paced organization.
Strong customer service orientation and ability to meet needs and deadlines in a timely manner.
Positive, proactive, and motivated attitude; reliable and punctual.
Strong problem-solving skills.
Ability to read, write, and speak English proficiently.
Ability to operate in a constant state of alertness and in a safe manner.

Nice To Haves

Prior dispatch experience.
Experience using TMW and PeopleNet systems.
Tanker industry experience.
Prior management or supervisory experience.
Understanding of equipment utilization and allocation.

Responsibilities

Develop and maintain professional relationships with drivers and ensure their needs are met.
Communicate effectively and promptly with customers to provide a high level of service.
Maximize driver availability and equipment utilization to support revenue and profitability.
Review dispatch sheets and driver assignments to ensure all loads are dispatched.
Review orders and process or distribute them according to terminal procedures.
Coordinate the timely and efficient movement of loaded trucks carrying various products.
Schedule loads and assign qualified drivers.
Enter load information into the TMW system and prepare delivery receipts for each load.
Provide drivers with documentation and pertinent information for scheduled loads.
Initiate and maintain customer specifications and Safety Data Sheets (SDS) for products hauled.
Review drivers’ Hours of Service logs for available hours and update hours in the computer as required.
Update and forward reports as directed by terminal management.
Incorporate measures to prevent waste and lost time.
Address employee and customer concerns effectively.
Ensure compliance with safety rules, including applicable OSHA and DOT requirements; enforce and practice company and government agency safety rules and monitor risk.
Understand and follow established policies and procedures in emergency situations.
Perform other duties as specified by terminal or corporate management and other duties as assigned.