Driver Manager

Greyhound Lines, Inc.•Chicago, IL

103d•$59,000 - $84,000

About The Position

The Driver Manager oversees and manages a team of drivers in a specified area. The role ensures compliance with company policies and safety regulations, optimizes route efficiency, and supports driver performance and job satisfaction. It includes employee and labor relations, driver retention, and driver safety. This leadership role is eligible for an annual 10% bonus.

Requirements

At least 3 years of experience in operations leadership.
Excellent leadership, communication, and interpersonal skills.
Ability to analyze data, generate reports, and make data-driven decisions.
Ability to exercise diplomacy, judgment, and discretion in establishing and maintaining working relationships with company and union officials.
Proficiency in Microsoft Office, especially Excel, as well as Windows applications and email.

Nice To Haves

Bachelor's degree.
Experience with safety and workers' compensation, labor relations, and CBA matters.

Responsibilities

Interview, select, train, and manage the driver workforce.
Ensure personnel are trained or retrained in accordance with operational procedures.
Follow up with new drivers at scheduled intervals to review performance.
Review staffing needs, ensure adequate coverage, and manage dispatch for route personnel.
Ensure drivers report to work on time, in complete uniform, and ready to work.
Support driver development by providing ongoing feedback on strengths and improvement areas, using DriveCam reports and customer feedback.
Investigate and act on feedback concerning drivers and safe operating practices.
Plan future books-offs and run-change assignments.
Ensure compliance with safety standards and DOT and FMCSA regulations.
Ensure drivers meet company standards for appearance, training, education, safety, and regulatory compliance.
Ensure drivers have the proper credentials to operate a commercial motor vehicle.
Work with HR on personnel matters at all levels.
Work with drivers to maintain good labor relations.
Ensure compliance with the CBA and proper handling of the grievance process.
Review electronic and/or paper DOT logs.
Monitor on-time performance in real time.
Manage employee performance and determine appropriate discipline under company policy, including termination when disciplinary action fails.

Benefits

Competitive medical, vision, and dental plans, including health and dependent-care FSAs.
401(k) plan with up to 4% company matching contributions.
Flexible time off, subject to business needs and manager approval.
Eight weeks of fully paid parental leave.
Company-paid basic life insurance equal to annual salary.
Lifestyle Spending Account with up to $600 per year for eligible services.
Tuition reimbursement of up to $5,250 per year after 12 months of continuous service.
24/7 Employee Assistance Program with confidential mental health, legal, financial, and family support, including up to five free counseling sessions per year.
Complimentary travel on FlixBus and Greyhound for the employee and eligible dependents.
Annual 10% bonus eligibility.